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Acct101
Premium
join:2011-09-20
Bensalem, PA

[Connection] Outage in Philadelphia area

What is up with this? Been without services since 6am this morning. This never happened in all the time I was with Fios or DirecTV.

mariod

join:2009-06-16

[Connection] Re: Outage in Philadelphia area

No problem in glenside. Have you checked the wires outside or asked your neighbors if they have a problem? Squirrels are known to chew through cable wires in this area.

Odds are very high its a problem with your connection, not the area.

Acct101
Premium
join:2011-09-20
Bensalem, PA
No it is the area. I had a outage message on my phone


Anonymous999

@70.192.141.x
»downdetector.com/status/comcast-xfinity/map

Service has been down all day in Lower Southampton.


gar187er
I do this for a living

join:2006-06-24
Dover, DE
kudos:4
thats not a comcast site, i wouldnt put much weight into seeing as all of downtown philly is showing red. all it does is pull tags online and formulate its own data.
--
I'm better than you!


killadelphia

@174.141.208.x
still no internet in north east area around rt.1 even the busines with free wifi are down

rody_44
Premium
join:2004-02-20
Quakertown, PA
reply to Acct101

Re: [Connection] Outage in Philadelphia area

We were good here in upper Bucks.

Brocktoon

join:2009-08-11
Fairless Hills, PA
reply to Acct101
I checked with a Comcast tech in my neighborhood yesterday, as we've been without service in 19030 since ~ noon yesterday. The report he got was that there was an accident involving utility work in Trevose near the Bensalem headend. PECO wasn't allowing them access to the utility site due to safety concerns. Apparently a huge chunk (50% + ???) of Lower Bucks may still be out. Again, just passing on what I was told.

Acct101
Premium
join:2011-09-20
Bensalem, PA
reply to Acct101
Still down 26 hours later. No phone no internet no tv.

This is comcast, their great X1 operating system. LoL

Acct101
Premium
join:2011-09-20
Bensalem, PA
Reviews:
·Comcast
·Verizon FiOS
·T-Mobile US
reply to Acct101
On the way to work I saw what the issue was, it is down power lines and I guess because of the weather, they were delayed working on it. I believe they are building new homes and someone accidently hit the lines.

Not the end of the world. But weird. We had bad storms last night and I lost power to my home and on top of which my Cell phone was not working which was because of the weather.

I felt like I was back in the 70's. No cable, No ISP, No cell phone.

Hmm!

mariod

join:2009-06-16

1 recommendation

reply to Acct101
said by Acct101:

This is comcast, their great X1 operating system. LoL

So you don't understand the difference between the X1 user interface and someone driving a crane over a utility pole and slicing the cable and power lines?

Acct101
Premium
join:2011-09-20
Bensalem, PA
I do. It was a joke. HaHa or should I say BooHoo

My cable service just came back up. Now to call for a 2 day credit


DaveDude
No Fear

join:1999-09-01
New Jersey
kudos:1
reply to Acct101
Ours was down in Hillsborough nj last night from 8-945 p .

Acct101
Premium
join:2011-09-20
Bensalem, PA
reply to Acct101
I called and received a $10 credit for being down for 30 hours.

Brocktoon

join:2009-08-11
Fairless Hills, PA
reply to Acct101
Not a huge deal, but Weatherscan ch 101 appears to be frozen out of the Bensalem end since yesterday afternoon - 4:21 PM based on the frozen screen. Comcast said that they had another brief outage yesterday and are having issues getting the software up and running again. Could it be related to the outage earlier in the week?

Acct101
Premium
join:2011-09-20
Bensalem, PA
I see what you are talking about. Who knows, but I kind of doubt it.

The outage was caused by a contractor accidently cutting the cable.