unusual internet usage reported by Roger for internet
We recently got a notification from Rogers saying that we have used up 75% of our internet, 8th day in the billing cycle.. we have 120 GB. So I checked out daily usage. on July 4,2014- it says we used up 66 GB. that is not possible. we were not even home that day. our network is secure. we don't download movies. we don't have torrents or net flix.
called up rogers. they have no explanation. Their response was either some is hacking into our network or there is a virus on the Pc. we have one PC and two laptops.
I did virus scans on all PC and laps tops. no viruses found.
I am at a loss. There is no way we used 66 GB in one day. We average using 1-2 GB a day.
That's standard for Rogers, deflect and it's your fault.
I would suggest turning off your network connection (disable), give it a minute, turn it back on give it 5 minutes and then shell to to DOS and do a netstat -a -b > net.txt.
That will tell you what ports are opened and what application is using those ports.
it will quickly tell you if there is something funky going on at home.
the router logs show we only used up 12 GB till today, Rogers shows we have used up 100 GB. of course, Rogers will not believe this when I tell them. I was told "don't go by those numbers on the router, go by the numbers on the website. they are more accurate." How convenient.
can the router be the problem? reporting wrong information to Rogers. should we swap it?
Having exactly the same problem. Rogers claims that I used 86 GB of data in one day while i used less than 10GB. I have installed DD-WRT on my router to track the usage.
Also, I created my own topic. Feel free to chime in HERE