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Teddy Boom
k kudos Received
Premium Member
join:2007-01-29
Toronto, ON

Teddy Boom

Premium Member

[TekTalk] spa1001 don't dial 1 outgoing call issue

This feels like a dumb question, but...

A customer has just set up with tektalk. Something in the config is prepending a 1 that tektalk doesn't like.

I'm sure I could play around and get it working, but I'm not going to be home for a few hours..... Any thoughts?

toro
join:2006-01-27
Scarborough, ON

toro

Member

Can you post the dial plan configured in the ATA ? That's the only place where it could add digits automatically in front of the number. The syntax for pre-pending / replacing digits is something like
(<123:456>[2-9]xxxxxx)
 
which means "if a number matches 123[2-9]xxxxxx it will be converted to 456[2-9]xxxxxx".
In your case, you may have something like
(<:1>[2-9]xxxxxxxxx)
 
which means "prepend 1 to any 10 digit number startting with 2...9" (I usually use this for vbuzzer ATAs which require 1 in front of all numbers, including local).

Teddy Boom
k kudos Received
Premium Member
join:2007-01-29
Toronto, ON

Teddy Boom

Premium Member

That was probably it. Thanks toro!