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Suddenlink → [Connectivity] Connectivity Issues, Please Help

uniqs
557

« I'm being charged $10 for 0.6gb over my 255gb limit • how does one use as much as possible without going over 255GB? »

gordamzil
join:2014-04-15

Member

2014-Jul-15 10:14 pm

[Connectivity] Connectivity Issues, Please Help

wotus1-slave···.pp2.zip 10,246 bytes

Lots of issues when pinging websites and playing online games. Please help.

actions · 2014-Jul-15 10:14 pm ·

SDL L3Tech
join:2011-06-07
Tyler, TX

Member

2014-Jul-16 8:40 am

Please PM me your cable modem's MAC address (listed on the modem) and your current public IP (»whatismyip.com) and I will look into this for you.

actions · 2014-Jul-16 8:40 am ·

SDL L3Tech to gordamzil

Member

2014-Jul-16 3:31 pm

to gordamzil

Everything is looking clean at this time. Do you only experience this problem during certain times throughout the day?

actions · 2014-Jul-16 3:31 pm ·

gordamzil
join:2014-04-15

Member

2014-Jul-16 4:16 pm

Everything is looking good for now on my end too. I don't know if it is a certain time of the day, but for the last couple of days I have had times where there is no connection at all. So to answer your question, I don't know yet.

actions · 2014-Jul-16 4:16 pm ·

SDL L3Tech
join:2011-06-07
Tyler, TX

SDL L3Tech to gordamzil

Member

2014-Jul-17 8:50 am

to gordamzil

I monitored your latency overnight and it stayed at ~21 ms the entire time (from where my server is). Did you see any abnormal pings last night?

actions · 2014-Jul-17 8:50 am ·

Forums → US ISPs cable → Suddenlink	« I'm being charged $10 for 0.6gb over my 255gb limit • how does one use as much as possible without going over 255GB? »