I'd like to see the line up for that Digital Lite TV package as well
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A little bit about my experiences this past month:
We have Phone/Internet/Cable with (now) Rogers. Switch over went smooth. In fact, I didn't even know the switch had happened until I received a browser prompt informing me I had reached 75% of my data cap. Uh oh.
Previously with Shaw the internet was ~17/0.5 consistently and we were never charged for any overage, so I assumed it was unlimited usage. Looking back, there was probably a data cap, however it was never enforced.
I call the local Rogers office on Hester to clarify my internet package. The welcome package said I should have 20/1/200gb cap, but the person on the phone says my package has been entered as 25/2/125gb. My speed has not changed. Honestly, the speed didn't bother me, but the low cap did. I ask if there is anything that can be done and am offered unlimited for an extra $16/mo. No thanks.
I do my research and find Start.ca. The 25/10/unlimited package for $60 looks good for my needs, so I call Rogers again and tell them I would like to cancel. The person on the phone informs me they cannot cancel right away; they have to email someone and they will call me back. Fine. I wait a few days and receive no call, so I call the Rogers office again and go through the same routine. I receive a call the next day from (I assume) the retentions department. After some talking about what I am after I am offered the 60/10/unlimited package for $57.xx ($95/mo regular price). No contract and the deal lasts for 2 years. Fantastic. Honestly, I would like to go with a TPIA like Start, but this deal trumps what they can offer me. The only downside is the deal is packaged with cable, so if I cancel the cable the deal is null. I'm sure I could renegotiate another deal though, if needed.
I go to the local Rogers office because I have to swap my modem with a Docsis 3.0 one. There is a bit of a wait (a lot of people in there for a Monday at ~1pm), but I receive my modem and confirm the price with the person at the register. I come home and take a few minutes to set up the modem. Everything works great. SpeedTest results:
77/10 if it does not display.
Crossing my fingers that there are no issues with billing next month.
Next thing to work on is the cable. I would like to get rid of it altogether, but a basic package with local news (i.e. the $15 package above) would be just fine.
TL;DR: If you are unhappy and want a decent deal, look into switching to a different provider (Start/TekSavvy/whoever). Call Rogers to cancel and you will likely be offered a much better deal.