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to Onedollar
Re: Symmetrical SpeedsI wonder if business class will also get those upgrades? |
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guppy_fish Premium Member join:2003-12-09 Palm Harbor, FL
1 recommendation |
to Onedollar
Just a follow up on the 15/5 ->75/75 update ( was to be 10 dollars less a month, have all screen shots of checkout )
I posted in the Direct Forum, pawned off another group which called and said in order to process a credit to match the price I was told I would have to add an STB or DVR to my account, the system I was told could not process credits without one on the account. F*&king extortion!
Note:
I returned the DVR last month as it was lower cost to have the Select HD / 15 5 bundle than local / 15/5. That took a month as Verzion didn't credit it as return until I waited two week after the UPS signature they got the DVR and that was with the direct forum doing the removal.
So, I went online and went back to what is now 15/5 for original price, done with that. Funny, online doesn't care if there is no STB/DVR on the account, CSR's will do anything to get more $$ out of you. |
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sashwa Mod join:2001-01-29 Alcatraz 428.1 21.6
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to mario44222
» Re: Symmetrical SpeedsFrom nycdave : said by JohnCC:When can business fios customers expect to see this if at all? Later this year. Today only Consumer accounts can get symmetrical on Quantum. |
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Great. Didn't see that. Thanks |
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sashwa Mod join:2001-01-29 Alcatraz |
sashwa
Mod
2014-Jul-22 3:06 pm
You're welcome. |
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I am holding out on performing this upgrade because the bill estimator is showing $1 hike to my estimated taxes. Not sure why |
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danclan join:2005-11-01 Midlothian, VA |
to Onedollar
I just finished my renewal and will end up paying 15$ a month less than what I had been with every channel and the 150/150 plan for next 12, then revert to what I am paying now. So great pricing for 2 year renewal. There was an issue with online displaying a 15$ more current rate which didnt make any sense even to the rep.
We believe the the rewards change has in fact goofed things up for a right many people since yesterday the prices were correct for me.
They were great, they were able to offer me a great discount. And I remain a FiOS customer...so win win for everyone... |
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to mario44222
according to this, business customers will receive the upgrade later this year » www.dailypress.com/busin ··· 47.story |
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Noah VailOh God please no. Premium Member join:2004-12-10 SouthAmerica
1 recommendation |
to SeattleMatt
said by SeattleMatt:said by Noah Vail:They're sending someone out tomorrow to get it worked out A truck roll for a provisioning issue? **smacks head** I left out the part about me not having a Vz issued router on hand. There may be some tools/diagnostics in the Actiontec routers, that they're used to having. |
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to vulgate
There are still pricing errors for upgrading so as other have said be very careful if you change anything. I'm not touching anything myself for awhile until things are fixed. Here are the errors I'm getting. It shows changing to 50/50 as $0.00, 50/25 which I have now as $0.00 and 75/75 as $0.00 yet if I were to change to 75/75 it says $10 more a month in my quoted price. Yesterday it was saying I could get 50/50 for $10 less a month which I knew wasn't right either. |
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patt2k
Member
2014-Jul-22 4:17 pm
said by Myzteziz:There are still pricing errors for upgrading so as other have said be very careful if you change anything. I'm not touching anything myself for awhile until things are fixed.
Here are the errors I'm getting. It shows changing to 50/50 as $0.00, 50/25 which I have now as $0.00 and 75/75 as $0.00 yet if I were to change to 75/75 it says $10 more a month in my quoted price. Yesterday it was saying I could get 50/50 for $10 less a month which I knew wasn't right either. This is what I saw when upgrading my 75/35 to 75/75 but price went up 10$. |
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2 recommendations |
to Onedollar
said by Onedollar:the bill estimator is showing $1 hike Because of your handle? |
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to Onedollar
Anyone order 500/500 yet? I put an order in for 300/300 (max listed as available to me). It won't be installed until next week as I have to wait for the residential connection to be installed (currently on small business). |
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now I atleast know why I had 300/300 for quite awhile. They must have been testing this for awhile. |
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to patt2k
You guys need to be careful on the 75/75 same price. Its in fine print FIRST MONTH FREE, months 2-24 will be +10. That is why the bundle builder is showing no price difference but in actuality its the First month, then 2-24 |
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dewdudepfSense on xcp-ng Asterisk geek join:2010-03-27 Manassas, VA ·voip.ms (Software) pfSense (Software) DD-WRT
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to Onedollar
I renewed this past winter, so I'll just wait untill they flip the upload speed on. I'm not *that* concerned about it. My account apparently signed up for MyRewards back in May. |
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to Onedollar
said by Onedollar:You guys need to be careful on the 75/75 same price. Its in fine print FIRST MONTH FREE, months 2-24 will be +10. That is why the bundle builder is showing no price difference but in actuality its the First month, then 2-24 Mine was showing no free month. It was $10 more right away if I went with it even though it showed $0.00. |
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to Onedollar
Wow, just came across this thread. Literally 5 Minutes later and after agreeing to the Rewards agreement, upload jumped from 39mbs to 90mbs (75/35 plan previously, now symmetrical 75/75). Impressive! |
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to Onedollar
said by Onedollar:You guys need to be careful on the 75/75 same price. Its in fine print FIRST MONTH FREE, months 2-24 will be +10. That is why the bundle builder is showing no price difference but in actuality its the First month, then 2-24 I was paying $102.99 and it was showing $78 month #1, $88 month #2-3 and $93 month 3-24. Now today I check and it shows $112.99, so you bet I will be fighting for my pricing. |
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norm join:2012-10-18 Pittsburgh, PA |
to Onedollar
said by Onedollar:You guys need to be careful on the 75/75 same price. Its in fine print FIRST MONTH FREE, months 2-24 will be +10. That is why the bundle builder is showing no price difference but in actuality its the First month, then 2-24 I didn't even make an order. I just joined My Rewards. They're claiming my $10 a month increase is a system error. |
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DareiusIt's a beautiful day in the neighborhood Premium Member join:2002-11-12 Elmhurst, NY |
to Onedollar
Finally got this resolved. |
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to Onedollar
I've also been a rewards+ member for a few months. I logged into my account yesterday and saw a popup in the rewards section to get a speed upgrade. Now i see the yellow popup saying i received a free speed upgrade but i still have 75/35. Has anyone who was already a rewards+ member actually gotten the speed upgrade? |
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not me im in the same boat as you... figure I lived with 300/300 for awhile, and I guess it will even out eventually. |
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That sucks. I'll give it a few days and see what happens before trying to talk to a rep. |
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said by Timothy28:That sucks. I'll give it a few days and see what happens before trying to talk to a rep. Good luck getting a true answer. Even on the direct forums here I've received different answers then I have elsewhere with Verizon. No one seems to know if those who were already rewards members need to manually upgrade or what. So far I've received 3 its automatic and 2 you have to manually upgrade. lol |
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Well if it is manual i'll probably hold off on doing it. Especially since people are having problems with being billed for it when they shouldn't. I also don't want to extend my contract or renew it just yet. I think it ends in October. So another few months on 75/35 won't kill me lol. |
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to Timothy28
said by Timothy28:I've also been a rewards+ member for a few months. I logged into my account yesterday and saw a popup in the rewards section to get a speed upgrade. Now i see the yellow popup saying i received a free speed upgrade but i still have 75/35. Has anyone who was already a rewards+ member actually gotten the speed upgrade? Yes, see my post a few up. But you have to go through and agree to the terms. |
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I did at least i thought i did. |
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So are we MDU VDSL fios people screwed?
I did notice they changed my available speeds
Use to be offered 10/2, 20/5, 30/5
Now it only shows 3/1, 10/2 |
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nycdave MVM join:1999-11-16 Melville, NY |
VDSL customers have never been able to get symmetrical speeds.....Sorry. |
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