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chewypgh
join:2007-12-17
Pittsburgh, PA

chewypgh to ScrawnyB

Member

to ScrawnyB

Re: Symmetrical Speeds

I lost my download fluff, too. I was getting 58/38 right before the upgrade.

ScrawnyB
join:2004-05-18
Mechanicsburg, PA

ScrawnyB to guppy_fish

Member

to guppy_fish
said by guppy_fish:

What does the Verizon and or Comcast speed tests indicate?

47.39/71.12 to Verizon in VA

49.21/71.14 to Verizon in NY

49.22/69.88 to Comcast in PA

49.25/70.34 to Comcast in DE

49.32/70.13 to Comcast in DC

49.19/71.22 to Comcast in VA
ScrawnyB

1 edit

ScrawnyB to chewypgh

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to chewypgh
said by chewypgh:

I lost my download fluff, too. I was getting 58/38 right before the upgrade.

Are you on BPON/GPON? Or maybe the better question... What model ONT do you have? Do you have the option for 75Mbps on the VZ site? what about 150 and above?

Also, what kind of a bundle are you on?
goldenmonkey
join:2010-03-08

goldenmonkey to Onedollar

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to Onedollar
Before: 58/38
After: 70/75

Ok then! Thanks Verizon
ScrawnyB
join:2004-05-18
Mechanicsburg, PA

ScrawnyB

Member

said by goldenmonkey:

Before: 58/38
After: 70/75

Ok then! Thanks Verizon

So you went from 50/25 to 50/50 and are getting 70/75? Nice.

Looks like you stole mine and chewypgh's download fluff though :-(
chewypgh
join:2007-12-17
Pittsburgh, PA

1 edit

chewypgh to ScrawnyB

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to ScrawnyB
I'm on BPON (Tellabs 612). I see all of the options up to 500/500.

I have the Preferred HD Triple Play with 50/25 (now upgraded to 50/50).
patt2k
join:2009-01-16

patt2k to Onedollar

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to Onedollar
Click for full size
Wow I cannot believie this new price for customers is 60$ for 75/75 + Select HD on contract!! this is rip off LOL.

WOW JUST WOW and I lost my calls twice and I am on call for 3rd time waiting for billing to pick up...
ScrawnyB
join:2004-05-18
Mechanicsburg, PA

ScrawnyB to chewypgh

Member

to chewypgh
Odd. I'm on double play with Select. Maybe Verizon is still punishing Pennsylvania, haha. Brings back memories: »Picture Perfect Deal [33] comments

guppy_fish
Premium Member
join:2003-12-09
Palm Harbor, FL

guppy_fish to ScrawnyB

Premium Member

to ScrawnyB
I going to guess you have a provisioning error or cross connect issue. Only thought is to pull the battery and power from the ONT and do a hard reset

I'm on a Gpon Ont ... so that might have something to do with it ..

flatline_
join:2003-01-18

flatline_ to Onedollar

Member

to Onedollar
Just put the order through online. Took effect immediately. Thanks for the heads up, OP!
ScrawnyB
join:2004-05-18
Mechanicsburg, PA

ScrawnyB to guppy_fish

Member

to guppy_fish
said by guppy_fish:

I'm on a Gpon Ont ... so that might have something to do with it ..

I'm thinking thats the case. The things that chewypgh and I have in common are: Pennsylvania, and BPON ONT.

I'm on the Motorola 1000M3 ONT. I don't even have the option to order 75Mbps when I go to the Verizon site, but I can however go order 150/300/500 (requiring a truck roll of course...)

Chris123NT
join:2001-11-24
Palm Bay, FL
Ubiquiti EdgeRouter ER-4
Ubiquiti UniFi UAP-nanoHD
Motorola MB8611

Chris123NT to Onedollar

Member

to Onedollar
I'd say this is pretty good. This is on an non-GPON ONT as well so I'm impressed.
ScrawnyB
join:2004-05-18
Mechanicsburg, PA

ScrawnyB

Member

said by Chris123NT:

I'd say this is pretty good. This is on an non-GPON ONT as well so I'm impressed.

Which ONT do you have? Also is that 75/75 or 50/50? I'm guessing the former, since they don't seem to fluff more than 5-10Mbps on the download side.

Chris123NT
join:2001-11-24
Palm Bay, FL

Chris123NT

Member

612 ONT and 75/75. I even asked them if I needed a GPON ONT for this and they said no, GPON is only needed for 150/150 and up.
Freak4Dell
join:2005-03-05
Garland, TX

Freak4Dell to Bytezboy

Member

to Bytezboy
said by Bytezboy:

I have 22 months left in my agreement. Here's what it shows:

Price Months 2 - 21 = $84.99/mo
Price Month 22 = $94.99/mo
Price Months 23 - 24 = $129.99/mo

Shouldn't it be $84.99/mo for the next 22 months?

I'm wondering about this, too. I have 18 months left, and it's showing $89.99 for month 1, $99.99 for months 2-18, and $129.99 for months 19-24. If they're just calculating based on different start months, then I should be out of contract in months 19-24, so it's not a problem. However, if they're still starting from the same month my contract started, that means I'll pay more for those last 6 months. The fact that you only have 2 months of higher prices indicates to me that the system just doesn't know how to handle anything less than 24 months, but we'll be out of contract those last months. Can anyone confirm? I don't want to change my plan without knowing for sure.

For what it's worth, I did the live chat to ask them the same question, and they said just leave it all as is, and my speeds would automatically upgrade in a few days. Not sure if I trust them or not.

JohnCC
join:2005-12-19
none

JohnCC to Onedollar

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to Onedollar
When can business fios customers expect to see this if at all?

bluepoint
join:2001-03-24

bluepoint to patt2k

Member

to patt2k
said by patt2k:

said by bluepoint:

Weren't you @75/35 already? Maybe you meant 75/75? That's a $30 increase you got there.

Ok so the upgrade is done my base price went up to 84.99 from 74.99 and I get next bill of 126$ with all pro-rated charges BS WTH..

and yes I meant 75/75 but I have pictures that show price will be the same -_-

it was supposed to stay the same...

Yup, you are right, mine is now $20 more instead of -$5 dollar + free speed upgrade.
I'm on the phone with them now.
patt2k
join:2009-01-16

patt2k

Member

said by bluepoint:

said by patt2k:

said by bluepoint:

Weren't you @75/35 already? Maybe you meant 75/75? That's a $30 increase you got there.

Ok so the upgrade is done my base price went up to 84.99 from 74.99 and I get next bill of 126$ with all pro-rated charges BS WTH..

and yes I meant 75/75 but I have pictures that show price will be the same -_-

it was supposed to stay the same...

Yup, you are right, mine is now $20 more instead of -$5 dollar + free speed upgrade.
I'm on the phone with them now.

I got a ticket number I also posted in VZ direct forums if it's not fixed I will be filling BBB complaint tho I won't let this go lol.

Let me know what happens.. in y our case.

Pureblood
'Let's Go Brandon'
Premium Member
join:2000-10-18
PorkRoll NJ
·Optimum Online
(Software) pfSense
Netgear WAX630

Pureblood to chewypgh

Premium Member

to chewypgh
said by chewypgh:

I lost my download fluff, too. I was getting 58/38 right before the upgrade.

same here, so much for the symmetrical connection but I suppose if you want to be a bit torrent hero this is for you. so far the trend seems to be anyone with 50/25 is capped @ 50 upload and VZ over provisioned the upload. Those with 75 tiers and got the fluff. I would have rather had my numbers reversed but it is what it is... I probably should have left if alone, LOL. previously we were getting 58/38 as well.

»www.speedtest.net/result ··· 5404.png

bluepoint
join:2001-03-24

2 edits

bluepoint to patt2k

Member

to patt2k
I will let you know but I have to wait until tomorrow, the CS personnel today can't do anything about it. It looks like we in NYC are the only ones affected or could be many here haven't come back to their "My Verizon" and check their account's new pricing after the free upgrade.
I'll suggest for those who have not done the upgrade through the website yet to do the upgrade by phone so they can make sure that what they're doing is a free upgrade and not a service change. I think that's what happened to me, the system treated my "free upgrade" as a change of service even if I choose to not change my present contract agreement.

nycdave
MVM
join:1999-11-16
Melville, NY

nycdave to JohnCC

MVM

to JohnCC
said by JohnCC:

When can business fios customers expect to see this if at all?

Later this year. Today only Consumer accounts can get symmetrical on Quantum.
patt2k
join:2009-01-16

patt2k

Member

said by nycdave:

said by JohnCC:

When can business fios customers expect to see this if at all?

Later this year. Today only Consumer accounts can get symmetrical on Quantum.

Can you tell us what is up with the billing mistakes? like my price and bluepoints prices going up when it was supposed to be free?

nycdave
MVM
join:1999-11-16
Melville, NY

nycdave

MVM

I can't. You will need to wait for the billing people to determine what happened with your order.

Chris123NT
join:2001-11-24
Palm Bay, FL
Ubiquiti EdgeRouter ER-4
Ubiquiti UniFi UAP-nanoHD
Motorola MB8611

Chris123NT to patt2k

Member

to patt2k
said by patt2k:

said by nycdave:

said by JohnCC:

When can business fios customers expect to see this if at all?

Later this year. Today only Consumer accounts can get symmetrical on Quantum.

Can you tell us what is up with the billing mistakes? like my price and bluepoints prices going up when it was supposed to be free?

I called billing and asked them because my order said I was 139.99 for 75/75, prime HD and digital voice. Got the e-mail and that said 169.98. Called and they looked and said the e-mail is wrong, it's 139.99 in their system so they put a note on my account and told me to call if my next bill is wrong.
patt2k
join:2009-01-16

2 edits

patt2k

Member

said by Chris123NT:

I called billing and asked them because my order said I was 139.99 for 75/75, prime HD and digital voice. Got the e-mail and that said 169.98. Called and they looked and said the e-mail is wrong, it's 139.99 in their system so they put a note on my account and told me to call if my next bill is wrong.

in my case it really did went up 10$ because I had a rate of 74.99 now it's 84.99$.

buckingham
Doylstown Pa
Premium Member
join:2005-07-17
Buckingham, PA

buckingham to Onedollar

Premium Member

to Onedollar
I actually did my renewal order yesterday and wasn't offered the symmetrical speed. Since the order is still pending, I can't even investigate this further, but will in a day or three...I'd love to get back to symmetrical as my usage will benefit from that.

bluepoint
join:2001-03-24

bluepoint to ScrawnyB

Member

to ScrawnyB
said by ScrawnyB:

47.39/71.12 to Verizon in VA

You are not alone, lost 9 Mbps download fluff. I'd rather have the old 58 Mbps. And not only that, they increased my monthly by $20. It's suppose to be free.
serge87
join:2009-11-29
New York

serge87 to Onedollar

Member

to Onedollar
Does this sound in the ball field?




I would add on TV service if it drops my current 50/25 internet-only plan for $89.99/month to $65/month with the 75/75 TV+internet package.
ScrawnyB
join:2004-05-18
Mechanicsburg, PA

ScrawnyB

Member

said by serge87:

I would add on TV service if it drops my current 50/25 internet-only plan for $89.99/month to $65/month with the 75/75 TV+internet package.

Be careful of the "hidden costs". Video Franchise Taxes, Sports Network fees plus the STB/DVR/CableCard rental fee, unless you basically do nothing to actually watch that TV.

julesism
join:2001-12-12
North Little Rock, AR

julesism to Onedollar

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I put my order in this morning. No speed change yet...