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102

IowaCowboy
Lost in the Supermarket
Premium Member
join:2010-10-16
Springfield, MA

1 recommendation

IowaCowboy

Premium Member

Horrible support

Their support is worse than many government agencies. You can get better service from the IRS, Social Security Adminstration, and most state DORs. Even state DMVs provide better service. Our local Comcast office is set up like a Registry of Motor Vehicles office where they have windows like the RMV, bus terminal style seating, and you take a number and wait for the good part of an hour to complete a five minute transaction. I think the only reason they have a local office is they're required by their franchising agreement to have one as it's not the most consumer friendly operation. DirecTV does not have local offices, they deal with shipping equipment to consumers.

KrK
Heavy Artillery For The Little Guy
Premium Member
join:2000-01-17
Tulsa, OK

KrK

Premium Member

I'd rate the IRS as top notch in customer service.
devolved
join:2012-07-11
Rapid City, SD

devolved

Member

I've dealt with the SSA at a local level, and they're top flight when it comes to customer service. Depending on the day of the week or month, you either wait for an hour to be called on or you wait 5 minutes.

dfrandin
Premium Member
join:2002-06-14
Las Vegas, NV

dfrandin to KrK

Premium Member

to KrK
Wrong! IRS does not have "customers", they only have victims...