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batkinson001
join:2006-08-07
Oshawa, ON

batkinson001

Member

[DSL] Capsavvy 4.3 has stopped working as of July 23 2014

Cap savvy is no longer getting my usage information...

Was there a change at all in how it gets that information?

TSI Jonathan
Premium Member
join:2011-08-24
Chatham, ON

TSI Jonathan

Premium Member

We are currently doing maintenance on the MyAccount portal which could be impacting this tool. It's taking a bit longer than expected but should be back shortly.
theoc
join:2014-05-20
North York, ON

theoc

Member

Teksavvy Usage (Android App) is also down.

Hopefully Teksavvy can communicate better with developers for when they should expect downtime.
I've been getting emails asking why the app is not working and at this point it's been over 8 hours of downtime.

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre

Premium Member

Nothing should be down as of right now. Are you using the CapSavvy App?
theoc
join:2014-05-20
North York, ON

1 edit

theoc

Member

said by TSI Andre:

Nothing should be down as of right now. Are you using the CapSavvy App?

I'm using/the developer of Teksavvy Usage

No one has been able to use the app since 9 am.

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre

Premium Member

Hmmm. Let me poke R&D.

digiwth
join:2012-09-21

digiwth to batkinson001

Member

to batkinson001
For what it's worth, it's throwing back a connection reset here as well.

batkinson001
join:2006-08-07
Oshawa, ON

batkinson001

Member

just restarted capsavvy and it is working now.

digiwth
join:2012-09-21

digiwth

Member

I have a feeling Andre's poke might be the reason it started working, as it is working here as well!

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre

Premium Member

Awesome. It was
TSI Andre

TSI Andre to theoc

Premium Member

to theoc
Try now
theoc
join:2014-05-20
North York, ON

1 edit

theoc to batkinson001

Member

to batkinson001
Teksavvy Usage is working as well now.

Thanks!