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lisster

join:2009-01-13
Las Vegas, NV

[NV] Keep seeing "speed doubling" commercials..but when?

I've seen a cox commercial on channel 8 (local KLAS) so i know it has to be for las vegas with "doubling your internet speeds now" but i can't find anything about it on their website.
They tell you to go to cox.com/internet for information which only has a speedtest and prices for their current speeds.

Anyone have a clue or can point me in the right direction?


phxuser

join:2010-03-16
Scottsdale, AZ

»Re: [AZ] Speed Increase July Rollout Date for Preferred/Premier

You don't have to wait much longer!


chatter

join:2002-05-18
USA
reply to lisster

»[AZ] Speed Increase July Rollout Date for Preferred/Premier


lisster

join:2009-01-13
Las Vegas, NV
reply to lisster

Well i tried the online chat support just now.
I asked them after seeing the ads in vegas when the increase would be?
Edwin P. (yeah right :P) first response "So i understand you want to get rid of internet ads".... no.
Asked the question again.
After 5 minutes he asks me "do you have a smart TV"...

Seriously cox...your CS sux heh.

Guess i'll just resort to rebooting the modem every few days :P


Lerxst2112

join:2006-05-11
Henderson, NV
reply to lisster

From »Cox Starts Doubling Speeds Market by Market

Las Vegas 7/29/2014


Lerxst2112

join:2006-05-11
Henderson, NV

I manually rebooted my modem a few minutes ago, and bam!

Beezel

join:2008-12-15
Las Vegas, NV

Mine just rebooted itself and




bbeesley
VIP
join:2003-08-07
Richardson, TX
kudos:5
reply to lisster

said by lisster:

Edwin P. (yeah right :P) first response "So i understand you want to get rid of internet ads".... no.

Elizabot?

Maltz

join:2011-01-08
Fayetteville, AR

said by bbeesley:

said by lisster:

Edwin P. (yeah right :P) first response "So i understand you want to get rid of internet ads".... no.

Elizabot?

That might not be far off... I could see employing some kind of automated system for common issues that hands off to the appropriate actual person (sales/support/retention/etc) once it gets the gist of the question.

lisster

join:2009-01-13
Las Vegas, NV

yup mine just autoupdated too.
Download goes between 95-120mb now, which is kinda great although with the current data limit not that super.

But sadly my upload (which i use a lot more since im a photographer and have to get images out) went from a steady 20mb before this to choppy 7-12mb :P
Really freaking annoying. I know what cox will say "well you pay for 10 so thats' great!" but it sucks heh.
Rather have kept my "slow" downloads and fast upload.

Ah well, you can't win em all although im sure the price increase coming soon will mean we all loose :P



dfrandin
Premium
join:2002-06-14
Las Vegas, NV
Reviews:
·Virpus.com
reply to lisster

HotDamn... On Preferred, and I haven't even rebooted the modem...




kv2009

join:2009-09-14
Kenner, LA
reply to lisster

I just saw the "speed increase" commercial in the New Orleans market a day or two ago - at the end of the commercial it had "Coming in September" in huge letters on the screen. So I'd assume that September date in the other thread is accurate for this region.

Of course if they you know....want to upload that config file to my modem before then I wouldn't complain......at all....*cough* lmao


VentShop

join:2009-08-21
Oklahoma City, OK
reply to lisster

Just did a speedtest and downloading at 123Mbps on prefered in the OKC market and we generally get the upgrades after the others so if you haven't been seeing faster speeds then you should be soon.



kabhal
Premium
join:2002-02-05
Oklahoma City, OK

Yeah in OKC here and I got an email about it this morning. Everything is moving along a bit faster now.




SoonerAl
Premium,MVM
join:2002-07-23
Norman, OK
kudos:5

1 edit

We received the email yesterday also. Using my old Motorola SB5101U modem this is what I saw a few minutes ago. Works for me since I am too cheap to purchase a new modem...

FWIW I am on the Preffered tier...

VentShop

join:2009-08-21
Oklahoma City, OK

Would be well worth getting a new modem. . . be a lot better speed out of it. May be able to pick on up at Goodwill or a thrift store for a song since they are getting more prevalent. I have a Cisco DPC3825 »www.engadget.com/products/cisco/···5/specs/ I could let go for pretty cheap if someone was really interested in it. Was given to me in trade for some computer work I did.

Without a DOCSIS 3.0 you are seriously missing out on the fun.



SoonerAl
Premium,MVM
join:2002-07-23
Norman, OK
kudos:5

said by VentShop:

Would be well worth getting a new modem. . . be a lot better speed out of it. May be able to pick on up at Goodwill or a thrift store for a song since they are getting more prevalent. I have a Cisco DPC3825 »www.engadget.com/products/cisco/···5/specs/ I could let go for pretty cheap if someone was really interested in it. Was given to me in trade for some computer work I did.

Without a DOCSIS 3.0 you are seriously missing out on the fun.

We are actually thinking of dropping back to the Essential speed tier based on our usage and to save a few bucks...

VentShop

join:2009-08-21
Oklahoma City, OK

There is still some benefit for having a 3.0 modem but if you drop down to the lower tiers it's not needed. The biggest benefit is you are less apt to have slowdowns when a node is handling a lot of traffic from my understanding.


namida12

join:2004-10-30
Las Vegas, NV

1 edit
reply to lisster

Click for full size
Just tested, I have not doubled but this is about 20 MB faster than I was getting in June.
»www.speedtest.net/my-result/3713737508

namida12

join:2004-10-30
Las Vegas, NV

Click for full size
I tested again tonight Aug 26 on Cox Website...

Maybe I need to test without router attached, to see if there is any difference.

I am currently using a Trendnet TEW 639gr.