said by InTucson :said by james7771 :Anyone know when Tucson, Arizona will be getting the speed upgrade ?
Already happenned. Make sure you have a Docsis3 modem.
Also try tests without router if still slow.
You might also have them test your line. I was getting intermittent speeds and had an unusual problem. Problem didn't show up doing my tests and their testing. Talked to Tier 2 and we decided the line was probably bad. They installed a new line and all is well. In fact, it's great.
Cox did an excellent job on troubleshooting this particular problem I had. Also thank for doing a adequate job on installation. I just have to clean up your problems you created in installation. I filled out your survey; let's see if you actually read them and a representative responds/calls me.
Thank you Cox for the new speeds and fixing my line.
(sarcastic)
Now just don't give us the price increase that usually comes with new things....
.
(We know it's coming; nothing is free in life.)
(/sarcastic)