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smokozuna
join:2008-04-11
Las Vegas, NV

smokozuna to Andrew

Member

to Andrew

Re: [AZ] Speed Increase July Rollout Date for Preferred/Premier

having all this speed with these really low caps is ridiculous. i absolutely hate getting those overage emails every month, if fact i blocked the emails from cox so i no longer get them.

james7771
@68.228.36.x

james7771

Anon

Anyone know when Tucson, Arizona will be getting the speed upgrade ?

InTucson
@68.106.20.x

InTucson

Anon

said by james7771 :

Anyone know when Tucson, Arizona will be getting the speed upgrade ?

Already happenned. Make sure you have a Docsis3 modem.

Also try tests without router if still slow.

Sundog
I'm an analog man in a digital world
Premium Member
join:2003-12-12
Tucson, AZ

4 edits

Sundog

Premium Member

said by InTucson :

said by james7771 :

Anyone know when Tucson, Arizona will be getting the speed upgrade ?

Already happenned. Make sure you have a Docsis3 modem.

Also try tests without router if still slow.

You might also have them test your line. I was getting intermittent speeds and had an unusual problem. Problem didn't show up doing my tests and their testing. Talked to Tier 2 and we decided the line was probably bad. They installed a new line and all is well. In fact, it's great.

Cox did an excellent job on troubleshooting this particular problem I had. Also thank for doing a adequate job on installation. I just have to clean up your problems you created in installation. I filled out your survey; let's see if you actually read them and a representative responds/calls me.

Thank you Cox for the new speeds and fixing my line.

(sarcastic)
Now just don't give us the price increase that usually comes with new things....
.

(We know it's coming; nothing is free in life.)
(/sarcastic)
JBT
Premium Member
join:2002-12-06
Odessa, FL

JBT to james7771

Premium Member

to james7771
I'm east of Houghton( far east), and received the upgrade. It must have gone in place either Sunday or Monday morning.