Tell me more x
, there is a new speed test available. Give it a try, leave feedback!
dslreports logo
 
    All Forums Hot Topics Gallery
spc

spacer

Search Topic:
uniqs
2
share rss forum feed

ksman

join:2010-10-28
reply to ksman

Re: [Speed] Please help me achieve my provisioned speed

@train_wreck
I have an Arris TM822G which is Docsis 3.0. I use an Apple Time Capsule as my router and the PC I'm doing my speed tests on is connected via ethernet.

@graysonf
Is there anything I can do to get the new config sent or do I just need to wait until Comcast pushes it? Thanks.


graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:3
I would contact support and tell them that you have rebooted everything but the speed is the same.


train_wreck

join:2013-10-04
Antioch, TN
Reviews:
·Comcast
reply to ksman
the modem should be alright. i would think that the time capsule should be able to handle 50mbps worth of routing, but just for kicks try a computer plugged directly into the modem & see if the speeds are the same.

what graysonf See Profile said about not being provisioned correctly would be the next step to try.