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mikee
join:2012-12-21
Gloucester, ON

mikee

Member

Packet Loss / websites not loading

It seems a lot of websites are not responding right now. Anyone else getting this? On rCable. I can access the same websites with my phone internet just fine.

DragonSpyre
Premium Member
join:2009-05-20
Aurora, ON

DragonSpyre

Premium Member

I am on DSL and I am noticing a bit of a delay as well.
murfam
join:2010-04-10
Milton, ON

murfam to mikee

Member

to mikee
Same with cCable
default0task
Premium Member
join:2002-05-28
Fort Erie, ON

default0task to mikee

Premium Member

to mikee
Same problem in Niagara with cCable.

ohnoohno
@192.171.45.x

ohnoohno to mikee

Anon

to mikee
Same on Dsl in London
Firefoxer
join:2007-09-27
Quebec, QC

Firefoxer to mikee

Member

to mikee
Same with vCable.
mikee
join:2012-12-21
Gloucester, ON

mikee

Member

if so many different platforms are affected im guessing its teksavvy as a whole whose getting this, hope they can fix it soon
Imager
join:2007-09-14
Brampton, ON

Imager to mikee

Member

to mikee
Same here in Mississauga (Mavis / Bristol)

chaos1105
join:2004-01-18

chaos1105 to mikee

Member

to mikee
Same problem here.

Matt
@135.23.92.x

Matt

Anon

Same. rCable. Fallowfield POI.

TSI JoeC
Premium Member
join:2013-07-29
Chatham, ON

TSI JoeC to mikee

Premium Member

to mikee
Hey guys!

I'm sorry we're having issues this morning. This is a developing situation and will advise once we have further info.

In the meantime, we need to see where the routes are taking a turn for the worse, so, if you could be so kind, could you do the following test and post your results in the »/fo ··· avdirect forum. This info will be reviewed and sent to management so we can begin to correct this issue.

tracert google.ca (or your choice of affected website(s), for that matter)
ping google.ca -n 50

Thanks in advance for your help with this! Hopefully we can nail this down in a timely manner!

If you have any questions or concerns, let us know!

Cheers!

Regards,
TSI Joe-C

here
@135.23.109.x

here to mikee

Anon

to mikee
Sites are slow to load here on cable Toronto. I have so much to do today.

Malovech
join:2007-05-30
Hamilton, ON

Malovech to mikee

Member

to mikee
Replied in Direct forum. Some don't even resolve. Some do. Very weird.
mt99808
join:2008-11-05
Chatham, ON

mt99808 to mikee

Member

to mikee
Same issue in Chatham
Sweetj217
join:2013-03-16
Ottawa, ON

Sweetj217 to mikee

Member

to mikee
Same issue in Ottawa, posted some test results in the Direct forum.

mazhurg
Premium Member
join:2004-05-02
Brighton, ON

mazhurg to mikee

Premium Member

to mikee
Same issue in Brighton, on Cogeco infrastructure. Tracert and Ping in the direct forum - hope it helps.
neothrash
join:2007-05-02

neothrash to mikee

Member

to mikee
Seem to be having the same issue on rCable. Think I'm on the Dupont POI.

Fredtek
join:2009-09-05

Fredtek to mikee

Member

to mikee
also on vcable
Paul1298
join:2013-03-29
Oshawa, ON

Paul1298 to mikee

Member

to mikee
also having some issues with sites not loading. seems to be random and very annoying.

DSL oshawa Harmony rd / Rossland rd

C:\Users\Paul>tracert durhamfarmfresh.ca

Tracing route to durhamfarmfresh.ca [209.15.242.227]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 9 ms 11 ms 14 ms 206.248.154.121
3 9 ms 8 ms 8 ms ae0_2140-bdr04-tor.teksavvy.com [69.196.136.132]

4 * 8 ms 8 ms xe-3-0-0.torix.tor-151f-cor-1.peer1.net [206.108
.34.159]

all other hops are time outs.

Pinging durhamfarmfresh.ca [209.15.242.227] with 32 bytes
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 209.15.242.227:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

TSI Gabe
Router of Packets
Premium Member
join:2007-01-03
Gatineau, QC

TSI Gabe

Premium Member

I'm on it
TSI Gabe

TSI Gabe

Premium Member

Should be better now.
MrDisco1
join:2009-04-15

MrDisco1

Member

said by TSI Gabe:

Should be better now.

Nope. I'm still having a brutal time getting anywhere
Expand your moderator at work
W16
join:2006-08-25
Colborne, ON

1 edit

W16 to mikee

Member

to mikee

Re: Packet Loss / websites not loading

Still horrible in cCable (Cobourg/Colborne) area.

Edit: Seems to be resolving.
reiyu
join:2014-01-08
North York, ON

reiyu to mikee

Member

to mikee
getting advertised speeds, but the DNS is busted. can't resolve a lot of websites.
Chong6969
join:2008-02-20
Port Colborne, ON

Chong6969

Member

Try changing it to 8.8.8.8 for the time being
c_gadfly
join:2008-05-23
Toronto

c_gadfly to TSI Gabe

Member

to TSI Gabe
said by TSI Gabe:

Should be better now.

Indeed. On rCable (Scarlett POI), things are better.

hw
@198.84.207.x

hw to TSI Gabe

Anon

to TSI Gabe
Using TSI's DNS, everything resolves, but some sites either don't load or are very slow. Here's a sample route to home.nest.com, which usually has fewer than 10 hops:

1.|-- router.asus.com 0.0% 10 4.7 8.5 1.1 48.1 14.0
2.|-- 10.124.6.129 0.0% 10 24.5 21.9 10.5 32.6 8.5
3.|-- 24.156.150.57 0.0% 10 38.7 37.1 27.0 46.3 7.3
4.|-- so-5-0-3.gw02.bloor.phub. 0.0% 10 48.9 39.9 27.8 64.4 10.9
5.|-- ae0_2110-bdr04-tor.teksav 0.0% 10 46.3 42.5 21.3 58.0 11.2
6.|-- ix-0-0-2-0.tcore1.tnk-tor 50.0% 10 29.7 32.1 26.6 41.1 6.4
7.|-- if-11-0-0-4.core4.tnk-tor 0.0% 10 54.0 59.5 26.4 138.4 36.7
8.|-- if-0-1-2-0.tcore1.ct8-chi 0.0% 10 75.9 53.2 37.9 75.9 10.8
9.|-- 64.86.78.18 0.0% 10 66.7 62.2 53.2 71.2 6.6
10.|-- ae-7.r21.chcgil09.us.bb.g 0.0% 10 71.8 71.2 47.7 95.9 17.8
11.|-- ae-3.r21.dllstx09.us.bb.g 10.0% 10 92.4 80.1 70.0 92.4 7.3
12.|-- ae-2.r08.dllstx09.us.bb.g 0.0% 10 98.5 83.4 74.0 98.5 8.3
13.|-- ae-3.amazon.dllstx09.us.b 10.0% 10 90.5 72.4 55.2 90.5 11.0
| `|-- 129.250.201.158
| |-- 129.250.201.154
14.|-- 54.240.229.94 0.0% 10 101.6 83.8 70.5 101.6 9.1
| `|-- 54.240.229.96
| |-- 54.240.229.98
15.|-- 54.240.229.16 0.0% 10 77.1 79.8 67.9 91.0 8.2
| `|-- 54.240.229.10
16.|-- 54.240.229.174 0.0% 10 100.3 93.2 73.7 160.0 24.6
| `|-- 54.240.229.166
| |-- 54.240.229.172
17.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
18.|-- 72.21.220.102 0.0% 10 107.8 91.4 77.7 110.6 11.2
| `|-- 205.251.244.22
| |-- 72.21.220.116
19.|-- 72.21.220.129 0.0% 10 71.6 81.5 71.6 94.3 6.5
| `|-- 72.21.220.65
20.|-- 72.21.222.139 0.0% 10 72.8 86.9 72.8 117.3 13.8
| `|-- 72.21.222.141
21.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
22.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
23.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
24.|-- 216.182.224.15 0.0% 10 91.7 85.7 66.0 102.3 9.9
| `|-- 216.182.224.57
25.|-- ??? 100.0 9 0.0 0.0 0.0 0.0 0.0
MBP:sbin user$

Environment Canada does not load:

HOST: MBP Loss% Snt Last Avg Best Wrst StDev
1.|-- router.asus.com 0.0% 10 1.9 4.5 1.7 21.0 5.9
2.|-- 10.124.6.129 0.0% 10 12.9 19.5 11.2 36.4 7.8
3.|-- 24.156.150.57 0.0% 10 45.0 36.7 28.8 45.0 5.8
4.|-- so-5-0-3.gw02.bloor.phub. 0.0% 10 32.4 40.7 28.7 54.8 9.5
5.|-- ae0_2110-bdr04-tor.teksav 0.0% 10 27.2 37.3 27.2 49.8 7.5
6.|-- ix-0-0-2-0.tcore1.tnk-tor 80.0% 10 45.0 40.8 36.6 45.0 6.0
7.|-- if-7-2.tcore1.w6c-montrea 10.0% 10 61.4 43.2 28.7 61.4 8.6
8.|-- if-5-2.tcore1.mtt-montrea 0.0% 10 95.3 48.4 33.6 95.3 18.5
9.|-- 216.6.115.30 0.0% 10 64.9 49.9 37.9 64.9 10.0
10.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
randomcabler
join:2013-06-26

randomcabler to mikee

Member

to mikee
I'm on Cable Greensboro POI, same problem, having major issues with random websites not loading or taking a long time to load. I've tried regular DNS and google's DNS, same issue.
bbiab
join:2004-05-26

bbiab to TSI Gabe

Member

to TSI Gabe
No change.