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Orleans, Ontario Service AreaSo I moved to Orleans this past week, around Innes and Tenth Line; which is a major area with lotsa developed buildings, houses, shopping centres, etc...
But all I can get at my home is 7Mb DSL. No cable. No faster DSL. Nothing.
LOL?
Why? Any plan for this area? |
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TSI Andre Premium Member join:2008-06-03 Chatham, ON |
TSI Andre
Premium Member
2014-Jul-28 10:32 am
Hi there,
Sorry to here about the limited service offerings. Unfortunately we don't control availability of services or speeds. We also have no advanced notice as to what areas get developed next.
Hopefully someone with this type of knowledge can share info with you.
Andre |
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awww shucks. Thanks for the update regardless. |
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TSI Andre Premium Member join:2008-06-03 Chatham, ON |
TSI Andre
Premium Member
2014-Jul-28 10:45 am
No worries. If you PM me your full address I can double check what our DSL portal says to see if its changed somehow.
Edit: Found your account. Let me check. |
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said by TSI Andre:No worries. If you PM me your full address I can double check what our DSL portal says to see if its changed somehow.
Edit: Found your account. Let me check. Kinda scary you can do that, but then again, my last name isn't exactly... common.... lol Thanks but I just got my answer few days ago. Doubt anything changed since then. I'll take anything better than 7 though. For any (reasonable) money. Coming from 15 here lol... and I had 25 with Rogers before and 16/16 with other ISP in the past.... going 7/1 seems a bit.... first world problem. |
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TSI Andre Premium Member join:2008-06-03 Chatham, ON |
TSI Andre
Premium Member
2014-Jul-28 10:52 am
Yeah nothing different showing here. Shows sync rate available 7/1.2. That is pretty strange. Nothing for cable either. Hopefully someone with insider info for that area can chime in. |
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KardinalDei Gratina Regina Mod join:2001-02-04 N of 49th |
to dsoegiarto
There should be cable service in the area, as it's not new-build territory (that's further east along Innes, past Trim Rd). Orleans is a bit of a patchwork quilt as far as availability of higher DSL speeds.....at least, from what people I know who live in Orleans tell me. |
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to TSI Andre
The exact area you are describing (avalon development) is experiencing a shortage of available 7330 ports. We are currently doing expansion. But the entire area is capable of 25 meg service. Unless you are on the west side of tenth line, there is a ongoing dispute with the developer and it wont be serviced for anything faster. |
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jmckformerly 'shaded' join:2010-10-02 Ottawa, ON |
to dsoegiarto
pretty much all of Orleans will have Rogers, but the newer stuff has FTTH and will only offer service directly from Bell or Rogers. as mentioned above the Avalon area doesn't have any Bell stuff. |
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·TELUS Actiontec T3200M Arcadyan WE410443-TS Sipura SPA-2102
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to btech805
said by btech805:Unless you are on the west side of tenth line, there is a ongoing dispute with the developer and it wont be serviced for anything faster. Just to clarify, I believe you mean the development west of Tenth Line and South of Innes. Everything northwest of Tenth Line and Innes is 20+ years old. |
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to dsoegiarto
Weird, I have cable but no Bell lines. |
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to btech805
said by btech805:The exact area you are describing (avalon development) is experiencing a shortage of available 7330 ports. We are currently doing expansion. But the entire area is capable of 25 meg service. Unless you are on the west side of tenth line, there is a ongoing dispute with the developer and it wont be serviced for anything faster. Good to know. My development is at Dorima Street, which is 1 block east of Tenth line, on Innes. So it's not west side, and not quite avalon either. |
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dsoegiarto |
to MacGyver
said by MacGyver:said by btech805:Unless you are on the west side of tenth line, there is a ongoing dispute with the developer and it wont be serviced for anything faster. Just to clarify, I believe you mean the development west of Tenth Line and South of Innes. Everything northwest of Tenth Line and Innes is 20+ years old. ...and west of Tenth and South of Innes are pretty much all shopping centres...? |
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dsoegiarto |
to Kardinal
said by Kardinal:There should be cable service in the area, as it's not new-build territory (that's further east along Innes, past Trim Rd). Orleans is a bit of a patchwork quilt as far as availability of higher DSL speeds.....at least, from what people I know who live in Orleans tell me. No cable. Not even Rogers. Hey, Andre, wonder if TSI have a service where existing users get notified when new (faster) service is available? |
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to dsoegiarto
There is a new residential development between Vantage and Brian Coburn on the west side of Tenth Line. Chaperal by Tamarack. Avalon on the east of Tenth Line was developed by Minto AFAIK. |
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said by MacGyver:There is a new residential development between Vantage and Brian Coburn on the west side of Tenth Line. Chaperal by Tamarack. Avalon on the east of Tenth Line was developed by Minto AFAIK. that's right, it's Minto. But I'm with Dorima built by Longwood. Before Avalon coming from 10th line. Guess I'll just have to check every other month if they have a better service. Even going Bell.ca they only have Fibe5 service LOL |
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mikee join:2012-12-21 Gloucester, ON |
to dsoegiarto
i live in orleans i can get everything except fiber (250/250 etc) sucks that you cant get anything good |
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to dsoegiarto
Ahh Dorima, you'll have to wait until the condos at the end of your street are built The new side of avalon I was speaking of (south of inness, west of tenth line) is the one at the centre of the dispute. Nearly everywhere else in orleans has at least FTTN, however Dorima has a very small potential for ROI, and that is really the only reason Nothing has been done. Like I said, wait until the condos are finished maybe it might happen, as there will be more potential subscribers there, however don't hold your breath. |
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said by btech805:Ahh Dorima, you'll have to wait until the condos at the end of your street are built
The new side of avalon I was speaking of (south of inness, west of tenth line) is the one at the centre of the dispute.
Nearly everywhere else in orleans has at least FTTN, however Dorima has a very small potential for ROI, and that is really the only reason Nothing has been done. Like I said, wait until the condos are finished maybe it might happen, as there will be more potential subscribers there, however don't hold your breath. I'm *AT* the condo at the end of the street lol.... I'm in one of the 2 finished building. Waiting for the 3rd one by end of year.... |
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to dsoegiarto
According to the rogers website they have service on your street. You sure you can't get rogers? |
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to dsoegiarto
If you're in that building rogers is available... |
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TSI TNCTSI TNC Premium Member join:2012-10-23 Chatham, ON |
to dsoegiarto
Hi dsoegiarto,
I checked your postal code on the vendor site, based on btech805's comment, and it confirmed cable service "should" be available (with a stipulation that it depends on the specific address), whereas our site indeed gives a flat out "no!". I can get them to do an address verification to confirm if we can service your area.
If you can open up a thread in the Direct Forum just to verify the account info, I'd be happy to get this looked into. Of course, this is if you're even interested in switching to cable!
Thanks, Dereck |
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MaynardKrebsWe did it. We heaved Steve. Yipee. Premium Member join:2009-06-17 |
to btech805
said by btech805:...... there is a ongoing dispute with the developer and it wont be serviced for anything faster. Care to elaborate? |
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to TSI TNC
said by btech805:If you're in that building rogers is available... Yes. I just checked. Rogers cable is available.... for an arm and leg and my first born child for THEIR LOWEST TIER CABLE. Jeezus freakin Christ. They can suck it. said by TSI TNC:Hi dsoegiarto,
I checked your postal code on the vendor site, based on btech805's comment, and it confirmed cable service "should" be available (with a stipulation that it depends on the specific address), whereas our site indeed gives a flat out "no!". I can get them to do an address verification to confirm if we can service your area.
If you can open up a thread in the Direct Forum just to verify the account info, I'd be happy to get this looked into. Of course, this is if you're even interested in switching to cable!
Thanks, Dereck I'm up for it, yes. I can create a new thread for new services availability, and I'm OK with cable. But I'm *not* OK with low tier services... not bothering to switch if all I can squeeze is a mere few megabytes/sec.... |
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sbrook Mod join:2001-12-14 Ottawa |
sbrook
Mod
2014-Aug-1 11:51 am
Low tier services probably means Hybrid fibre services ... i.e. up to 250 Mbps! High tier service is Ulitimate fibre service.
Now it may be that your specific area may be limited to speeds packages below 75 Mbps (actual package speeds depend on the particular provider) because they haven't upgraded the cable plant yet for 150 and 250 Mbps ... and haven't installed Ultimate Fibre in the neighbourhood.
You're not talking a few Mbps difference in speeds here! It would be amazing if you're limited to 10 Mbps ... they wouldn't sell cable internet in your area if that were the case!
On Teksavvy that would mean you'd probably have access to 10, 30 or 60 and 150 maybe. |
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said by sbrook:Low tier services probably means Hybrid fibre services ... i.e. up to 250 Mbps! High tier service is Ulitimate fibre service.
Now it may be that your specific area may be limited to speeds packages below 75 Mbps (actual package speeds depend on the particular provider) because they haven't upgraded the cable plant yet for 150 and 250 Mbps ... and haven't installed Ultimate Fibre in the neighbourhood.
You're not talking a few Mbps difference in speeds here! It would be amazing if you're limited to 10 Mbps ... they wouldn't sell cable internet in your area if that were the case!
On Teksavvy that would mean you'd probably have access to 10, 30 or 60 and 150 maybe. I chat with Rogers' online help yesterday and they confirmed the only thing my specific address will get is 10Gb hybrid service for $52/month for 25Gb. TWENTY FIVE GB. The next one is $60+ for 75GB. I can blow through that in 2 days if I wanted to. And no, I'm not paying $25 just to get unlimited. Rogers' prices is a scam. Look at TSI's prices. I paid under $50 for 15MB and 300GB with unlimited during the night. |
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sbrook Mod join:2001-12-14 Ottawa |
to dsoegiarto
That's astonishingly weird for Rogers to limit speed that much They normally don't provide service at all if they can't offer close to the full speed service. I can only presume that it's connected to a D1.1 CMTS! |
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Good news! TSI just confirmed I got access to TSI cable!
Will be ditching my 7Mbps DSL and grabbing the Cable 30 option.
/excited
/readaboutmodempriceandactivationfee
/notsoexcited.... :P |
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sbrook Mod join:2001-12-14 Ottawa |
Somebody at Rogers didn't have their head screwed on when they told you "only 10 Mbps". Data on DOCSIS cable is transmitted at a rate of 42.88 Mbps per channel regardless of the speed of your line. |
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Yup. I know. Not surprised with Rogers though.
Still shaking my head at the prices they charge. |
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