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ctaranto
join:2011-12-14
MA

ctaranto

Member

Only 4?

What about us "poor slobs" who have 5 lines?

I went to the Tmo website, selected "Change Plan", and it claimed I was on the best plan possible.

Drat.
patt2k
join:2009-01-16

patt2k

Member

said by ctaranto:

What about us "poor slobs" who have 5 lines?

I went to the Tmo website, selected "Change Plan", and it claimed I was on the best plan possible.

Drat.

This does not start til 30th.

ctaranto
join:2011-12-14
MA

ctaranto

Member

Thanks. Stupid me believed "...the company is now offering..." when I read it above.

I clicked on the link to get the real details. Then the fine print. Appears this is a temporary promotion for users that currently have the 1GB plan on 4 lines, because that's what this will revert to when it's over. Hopefully our 5 line 1GB plan will have the same benefit come July 30.
ctaranto

ctaranto

Member

The deal is for 5 lines as well. Chatted with a Tmo CSR and they changed my account to now have 2.5GB/line through 1/2/16 starting on my next billing cycle. Took no more than 5 minutes. I'm still astounded by the competence and pleasantry of Tmo CSRs.