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patt2k
join:2009-01-16

patt2k

Member

Information About A Change to Your Verizon Account Number

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Could this have something to do with the billing mistakes lately?

for a second I thought that was the email saying sorry for the billing mistake on your 75/75 upgrade blabla..

anyone else?
amejr999
Eric
Premium Member
join:2001-01-13
Orlando, FL

amejr999

Premium Member

And, in true Verizon fashion, the link to click to get more information doesn't work.
patt2k
join:2009-01-16

patt2k

Member

said by amejr999:

And, in true Verizon fashion, the link to click to get more information doesn't work.

link is working now.

altermatt
Premium Member
join:2004-01-22
White Plains, NY

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I didn't receive any such notice. Have others? Are you sure it's legit? If so, why hasn't everyone gotten this---or did they and I'm left out ?
patt2k
join:2009-01-16

patt2k

Member

said by altermatt:

I didn't receive any such notice. Have others? Are you sure it's legit? If so, why hasn't everyone gotten this---or did they and I'm left out ?

Yes it's legit.. and why you didn't get it I don't know.

The link now works so just type it in and see the FAQ

altermatt
Premium Member
join:2004-01-22
White Plains, NY

altermatt

Premium Member

Ah, I see from the FAQ that this is only for "certain accounts" which sounds like it isn't system-wide, which may explain why others haven't received the notice. Thanks.

amenite
The Soylent - It's People
Premium Member
join:2002-11-21
Ridgewood, NJ

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I got one of these today and it actually almost answers some questions I have had. I renewed my bundle early this year based on an offer by VZ. Ever since then my bill has been screwed up and I have spent at least a few hours dealing with this over and over every month.

My guess is that their billing system is a hodgepodge of patched together components and that is why no one can fix some of these problems in one call. Hopefully this helps them get it right more often so I don't have to call them each month and start off by saying "Hello Jim, before we begin I feel obligated to tell you I am even more pissed than I was when making this call last month..."
patt2k
join:2009-01-16

patt2k

Member

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Guys I saw this today in my-verizon , anyone else?

and my bill is fixed!!!!
Myzteziz
join:2014-06-26
Port Richey, FL

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I saw it on Friday a few hours after I paid my bill. I also upgraded to 75/75 which was pending until today. I'm sure the new billing changes delayed it, but my prices and discounts all look correct and can now access everything again.
Hopefully these new changes are a good thing for everyone.

ggma1126
GGMA1126
Premium Member
join:2008-08-30
Claymont, DE

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I too saw this today when I went online to pay my bill
TazExprez
join:2002-04-27
Yonkers, NY

TazExprez

Member

I saw this at the Verizon website. I think the first time I saw this was yesterday.

dennismurphy
Put me on hold? I'll put YOU on hold
Premium Member
join:2002-11-19
Parsippany, NJ

dennismurphy to Myzteziz

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said by Myzteziz:

Hopefully these new changes are a good thing for everyone.

They are. This is very positive for everyone involved.
texastown
join:2008-04-25
Plano, TX

texastown

Member

Dennismurphy, I'd think this account number change would be a neutral thing. Why do you feel it will be positive, what will change?

dennismurphy
Put me on hold? I'll put YOU on hold
Premium Member
join:2002-11-19
Parsippany, NJ

dennismurphy

Premium Member

said by texastown:

Dennismurphy, I'd think this account number change would be a neutral thing. Why do you feel it will be positive, what will change?

The account number is just a side effect of the actual change that happened this weekend.... the 'plumbing' underneath is new. And much, much better, trust me.
RJW1678
join:2003-01-15
Wilmington, DE

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I got moved to the new billing system over the weekend. This morning it showed my new account number - it also showed that my account was late by the amount of my last payment that was automatically taken out of my checking account on 7/24/2014. It showed that I still owed them my last payment. I will check again tomorrow morning and if it still shows I am late with my payment I will have to call Verizon.

Later
Bob W.
RJW1678

RJW1678

Member

said by RJW1678:

I got moved to the new billing system over the weekend. This morning it showed my new account number - it also showed that my account was late by the amount of my last payment that was automatically taken out of my checking account on 7/24/2014. It showed that I still owed them my last payment. I will check again tomorrow morning and if it still shows I am late with my payment I will have to call Verizon.

Later
Bob W.

My balance online this morning still showed that I owed the last payment, so I called Verizon. Verizon told me on their system my balance was zero and that the online can take several days to show the correct balance after a payment. Then since I do not have FiOS TV they tried to sell me FiOS TV and anti-virus for my PC's, which I politely declined both - I just wish I could call Verizon without them trying to sell me something.

Later,
Bob W.

RScottyL
join:2004-12-28
Arlington, TX

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You know that you can use your ALT + PRTSCN buttons on your keyboard to capture images, instead of taking pictures of your computer monitor!

eival
join:2008-07-09
Richland, WA

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where exactly do i go to find out what account number i need to set up with my bank's auto-bill pay

is there a direct URL? cause i signed in after getting the email and i still see my same old account ID
propcgamer
join:2001-10-10
011010101

propcgamer

Member

You won't see it until they finally do the change over.
tlbepson
Premium Member
join:2002-02-09
dc metro

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>>eival: and i still see my same old account ID

Not everyone's account number changed...

From my understanding, if they were going to change your account number, it would have been done over last weekend (8/2-8/3) so if your account number is the same at this point, then they probably didn't change yours--mine has not changed
patt2k
join:2009-01-16

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said by RScottyL:

You know that you can use your ALT + PRTSCN buttons on your keyboard to capture images, instead of taking pictures of your computer monitor!

I know but just installed ubuntu and didn't have time to do it