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Cannot access TWC email through charterAfter speaking to a very polite, yet obviously ESL person on the phone, and being on hold for, I shit you not, 25 minutes & counting, I am insanely frustrated. On top of that, I am 43 and "blonde"-er than I pay to be &, despite 96 hours of post-graduate work, I just do not understand computer lingo. Please be patient. We have been with twc for 8 years. No problems for those 8 years. We moved. We are with charter now. I have not cancelled my twc account because a) our old house hasn't sold and b) I have emails that I need to be able to access in order to inform people that our address has changed. So now I am in a new city with charter as my provider. I pull up rr.com; no problems. I click on the "mail" link, which takes me to mail.twc.com At that point, I receive the message that "this webpage is not available". EVER OTHER PAGE I am inclined to visit works, just NOT mail.twc.com The well-intentioned, yet clueless TWC associate suggests after 20 minutes of putting me on hold, that I use mailtoweb.com which a) offers no concrete links other than related and sponsored listings, and b) "might" be for sale, so there's no way in hell I am putting my email & password in there. Oddly enough, I have family in town (they are Charter subscribers) and I can access my email through rr.com on their computer. It's like either TWC or Charter thinks I have taken sides and will be damned if they do what I want them to. Again, if you have any suggestions, please respond as though speaking to a first-grader. Thank-you |
maartenaElmo Premium Member join:2002-05-10 Orange, CA |
to pamkacz
May I make a suggestion? Instead of taking on a Charter address, pick an ISP independent email address that does not marry you to an ISP. Now that you are moving, now is your chance to do so.
You can choose a free email provider like Gmail, but you can also register your own domain. From the money kind of view, Gmail is of course the cheapest. Registering your own domain costs about $12 per year. On top of that, you will need to host it with a minimal package, the cheapest hosting is about $3 a month. That will allow you to create email addresses for your entire family, if you have a cool family domain name. It's likely your last name has already been taken by someone, but you instead of smith.com you can create smithfamily.com or smithclan.com or smithnet.com etc, etc....
But whatever you do, don't fall for another ISP email. If you just informed everyone of your charter email address, and 1 year from now charter sucks so bad you want to throw it out of the window, and some new provider that brings fast fiber to your home shows up with a deal you can't pass up..... you'd have to do it all over again. When you have your own domain however, you can just switch provider whenever you want, and your email will not be affected whatsoever. |