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Anono
@108.53.79.x

Anono

Anon

150/35

Given the chatter about how 150/35 would not be automatically upgraded to symmetrical, I was forced to upgrade my plan. I am not happy about it.

danclan
join:2005-11-01
Midlothian, VA

danclan

Member

You need to call back and get an understanding of what was changed and why. The Symmetrical upgrade is free.

nycdave
MVM
join:1999-11-16
Melville, NY

nycdave

MVM

I've already stated previously the 150/35 tier isn't an automatic free upgrade....

aaronwt
Premium Member
join:2004-11-07
Woodbridge, VA

aaronwt to Anono

Premium Member

to Anono
Isn't 150/35 a very old tier? Anyone on that must be grandfathered into those speeds. Wouldn't that be why it isn't an automatic upgrade?
serge87
join:2009-11-29
New York

serge87 to Anono

Member

to Anono
Even on 150/35, you should be getting realistically 153/65 or somewhere near there. You don't have to upgrade unless you really need the extra upload.

nycdave
MVM
join:1999-11-16
Melville, NY

nycdave to aaronwt

MVM

to aaronwt
Correct.
htin11
join:2000-08-10
Flushing, NY

htin11 to Anono

Member

to Anono
i upgraded to 150/150 from 150/35 too. It had + 0.00 and didn't mention anything about signing a new contract, but i have yet to see my bill yet. It haven't generated yet.
thepawn
join:2002-10-22
Clifton, NJ

thepawn to Anono

Member

to Anono

I was 150/35 and I was getting 150/70 as my speeds.

I chose to renew with contract because the 150/150 was $10 less for 2 yrs (then reverts to the same price I was already paying).

Might as well save the $240.
TazExprez
join:2002-04-27
Yonkers, NY

TazExprez

Member

I should have upgraded yesterday. My bundle offers were $0 more on months 1-17, then $10 more on months 18-24. My current bundle offers, as of today, are $30 more on the first month, then $40 more on months 2-17, then finally $50 more on months 18-24. I contacted chat support and according to them I should be receiving an upgrade by the end of today. They told me this last week and the only upgrade I received today was in the billing. Oh well, I should have upgraded earlier, now I definitely won't.
htin11
join:2000-08-10
Flushing, NY

htin11 to Anono

Member

to Anono
bill actually went up 5 dollar!

houkouonchi
join:2002-07-22
Ontario, CA

houkouonchi to Anono

Member

to Anono
said by Anono :

Given the chatter about how 150/35 would not be automatically upgraded to symmetrical, I was forced to upgrade my plan. I am not happy about it.

I guess I failed to see how you were 'forced' to do anything....
TazExprez
join:2002-04-27
Yonkers, NY

TazExprez

Member

said by houkouonchi:

said by Anono :

Given the chatter about how 150/35 would not be automatically upgraded to symmetrical, I was forced to upgrade my plan. I am not happy about it.

I guess I failed to see how you were 'forced' to do anything....

I wish I would have taken advantage of the previous offer that ended on July 31st. I would have paid $0.00 more for months 1-17, then $10 more for months 18-24.