|
Jon_K
Anon
2014-Aug-1 8:41 pm
After 7 years with Frontier, they still screw me over..I called today to let them know that I am closing my account with Frontier to get Cable Internet with speeds of 100 download etc. I call up customer service and knew they were gonna give me a hassle about why I was deciding to close my account and with the cancellation fee. I know in the agreement it says about closing accounts can charge you up to $400 dollars if cancelled early.
Seems I have to pay $300 dollars along with my bill amount now just to get everything cancelled. I'm looking at over $600 for everything. You would think after so many years (7 years since I was 18) that they would work with you and help you out. Not at all. I'm gonna call in next week and ask straight for the supervisor before I do anything. I think it's complete BS. |
|
|
It would seem to me, old and frugal, that the way to go would be to wait until "early" is past and then cancel. |
|
HankSearching for a new Frontier Premium Member join:2002-05-21 Burlington, WV ARRIS NVG443B Ubiquiti NanoStation loco M2
|
Hank to Jon_K
Premium Member
2014-Aug-2 10:00 am
to Jon_K
Did they automatically roll you into a new contract without telling you or did you agree to a new contract? If they rolled you into a new contract without telling you then you have a good chance. Do you by chance have TV from Frontier or it is a business account? |
|