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[IA] Ames outageHello, Anybody else in Ames experiencing an outage since at least 5am today? |
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FHM @70.194.97.x |
FHM
Anon
2014-Aug-3 10:10 am
Yes I am, we have been out since at least 6:30 am. I have rebooted both the router and modem without success. I am located along Ontario Street.
Can anyone from Mediacom update us on when this might be resolved.
Thanks! |
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They replied on Twitter the ETA is four hours. |
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zomgmatty to FHM
Anon
2014-Aug-3 10:21 am
to FHM
Mediacom twitter support says known outage. 4 hours ETA. |
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FHM @70.194.97.x |
FHM to falc420
Anon
2014-Aug-3 10:21 am
to falc420
Got it
Thanks! |
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drumnj join:2010-05-13 Plymouth, MI |
drumnj
Member
2014-Aug-3 11:01 am
Called up tech support, they insisted that the outage started at 7:40 and that they will not give compensation. They also said, if I want compensation I have to call back and ask (after the outage). What a bunch of BS.
I'm sure the OP is right and that it's been out since probably 5am or earlier. |
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MediacomChadMediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL |
to falc420
I am getting reports that this issue has been resolved. Please let me know if you have any other issues. |
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mediacomChad, service is back online here. What was the problem that caused the outage? |
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MediacomChadMediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL |
That is great news. I however have not been informed as to what caused this issue. |
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to falc420
I expect the following stock answer applies...
blah blah blah fiber cut, blah blah widespread outage, blah blah its AT&T's fault. |
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kb0nly join:2003-07-25 Tyler, MN |
kb0nly
Member
2014-Aug-3 11:33 pm
I love that fiber cut excuse, that gag never gets old... |
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to MediacomChad
Hi MediacomChad, were you ever informed what the cause of the outage was? If not could you try to find out? Also I noticed we had another half hour outage later that day. Thank you for your help. Aug 03 2014 22:06:06 3-Critical R02.0 No Ranging Response received - T3 time-out;CM-MAC=38:6b:bb:e2:ac:76;CMTS-MAC=00:21:a0:fb:b5:b3;CM-QOS=1.1;CM-VER=3.0;
Aug 03 2014 22:37:35 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=38:6b:bb:e2:ac:76;CMTS-MAC=00:21:a0:fb:b5:b3;CM-QOS=1.1;CM-VER=3.0;
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MediacomChadMediacom Social Media Relations Team Premium Member join:2010-01-20 Gulf Breeze, FL |
Unfortunately, I was not given any updated information as to what caused the issue. |
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