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telcodad
MVM
join:2011-09-16
Lincroft, NJ

telcodad to crashhat

MVM

to crashhat

Re: [Comcast Equip] my cable box isn't cooling down

said by crashhat:

no the DCT700

Oh, that's an old box and is known to have overheating (among other) issues.

I would trade it in for a newer, better model.

See: »DCT700 Nightmare
crashhat
join:2013-12-11

crashhat

Member

That's exactly what I was thinking about doing. I'll just go in and exchange it for a newer model when I go in and exchange my internet modem that's been f***ing up for over 2 weeks now. it should be free to exchange the cable box for a newer model right?

telcodad
MVM
join:2011-09-16
Lincroft, NJ

telcodad

MVM

said by crashhat:

... it should be free to exchange the cable box for a newer model right?

Yes, as long as it's an STB for an STB, and not an STB for a DVR (which costs more per month).

FureverFurry
RIP Daphne: 3/12/05 - 6/19/12
Premium Member
join:2012-02-20
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FureverFurry to telcodad

Premium Member

to telcodad
said by telcodad:

Oh, that's an old box and is known to have overheating (among other) issues.

I would trade it in for a newer, better model.

Any tips on how exactly to get those DCT 700s traded in when you have a service center that flat out REFUSES because they plug them in and can get a light? It's as if they get penalized for swapping equipment.

FWIW, I have 2 pencils under each of mine to sort of help with the cooling.