Hello SickFinga,
Thank you for your question.
Unfortunately, we do not have the ability to push firmware our customer's modems.
It is very important, when shopping for a modem, that you check out the approved modem list that is on our website. This is to ensure that you have the correct modem firmware.
How do I view the list of approved modems? Please visit »
www.teksavvy.com/en/resi ··· et/cable Be sure that your province is selected at the top right of the page.
Enter your postal code
Click "Check Now"
Click on "Get more details" on the cable package of your choice.
Click on the "Approved modems" Tab
If you have any other questions please feel free to post in the »
/fo ··· avdirect Forum or give us a call at 1-877-779-1575.
Thank you,
Shawn S