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avatarx
join:2000-05-17
Fairfax, VA

avatarx

Member

Do you get a better deal if you call in?

Cox has Internet Preferred for $49.99/mo for 12 months currently. I chatted with online sales rep and he said it's their best offer. Does anyone know if there are better deals if you call in?

SoonerAl
MVM
join:2002-07-23
Norman, OK

2 recommendations

SoonerAl

MVM

Why not simply call Cox and find out?
Rakeesh
join:2011-10-30
Phoenix, AZ

Rakeesh to avatarx

Member

to avatarx
said by avatarx:

Cox has Internet Preferred for $49.99/mo for 12 months currently. I chatted with online sales rep and he said it's their best offer. Does anyone know if there are better deals if you call in?

You either will or you won't, and there's only one way to find out for sure. If you ask for a better deal, the worst that can happen is they say no and you get the advertised price anyways.

Majestik
World Traveler
Premium Member
join:2001-05-11
Tulsa, OK

Majestik to avatarx

Premium Member

to avatarx
I called in to cancel my cox internet essentials yesterday. They raised the fee from $39/mo. to $45/mo. earlier this year. I'm not negotiating every year. Don't really like negotiating at all.
I said $25/mo. for 5yrs. He said $32/mo. for one year.
I told him to shut it off.
They connected me to some else there. I said shut it off.
Then another person.....I said shut it off.

So I'm sure you can probably work out something.

BillRoland
Premium Member
join:2001-01-21
Ocala, FL

BillRoland to avatarx

Premium Member

to avatarx
Its hit or miss. I tried and the people I talked to couldn't have cared less if I left or stayed. What's funny is that the deal I was asking for (same one new subscribers were getting) they told me I couldn't have, they started sending fliers to me 3 weeks after I cut them off if I would come back.
screenname
join:2004-08-12
Irvine, CA

screenname to Majestik

Member

to Majestik
said by Majestik:

I called in to cancel my cox internet essentials yesterday. They raised the fee from $39/mo. to $45/mo. earlier this year. I'm not negotiating every year. Don't really like negotiating at all.
I said $25/mo. for 5yrs. He said $32/mo. for one year.
I told him to shut it off.
They connected me to some else there. I said shut it off.
Then another person.....I said shut it off.

So I'm sure you can probably work out something.

Did they give you a better offer from rep to rep?

Majestik
World Traveler
Premium Member
join:2001-05-11
Tulsa, OK

1 edit

Majestik

Premium Member

I only asked that one time. Once they said $32 that was it for me.
They just asked question like what other source of internet I have.... how foolish I was for leaving a good value,etc.

I'm not their average customer because I don't need them.
Not going to beg like a friend I know or play the games.
Have other sources.
Gave myself a $45 monthly discount yesterday.