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Camelot One
Premium,MVM
join:2001-11-21
Greenwood, IN
kudos:2

3 edits

[Connectivity] DSLReports.com currently unreachable from Comcast

I was unable to load the site when I got up this morning (started trying around 6am Eastern) But it isn't just my line, remoting in to client offices yields the same result from all Comcast lines in the area. Centurylink and Verizon wireless in the same area are working just fine, as is Grande in Texas.

Mod edit: Just took Indiana out of the title so we can redirect to this thread and close other topics created for the same problem. ~sorto'

See also --->
»[Connectivity] comcast backbone outage in texas?

»[Connectivity] Cant access DSLReports without VPN - VA



FicmanS
Premium
join:2005-01-11
Brownsburg, IN

[Connectivity] Re: DSLReports.com currently unreachable from Comcast Indiana

Same issue on the West of side Indy in Brownsburg... Unreachable



JeepMatt
C'mon the U
Premium
join:2001-12-28
Wilmington, DE
kudos:3
Reviews:
·Verizon FiOS
·Comcast

1 recommendation

reply to Camelot One

There has been a rolling issue with LiquidWeb who hosts the site.

Same exact thing has happened on various ISP's - I had it on FIOS for 3 days, folks in the RCN forum have been posting about it as well.

Apparently LW hosed up their routing protocols - and it's been causing this problem for months now.
--
"ONE team - ONE city - ONE dream!!"


mccollumr
Premium
join:2004-09-02
Sterling, VA
reply to Camelot One

Same issue from Comcast in Sterling VA. Pings ok but won't load the page. Currently using a VPN to get in.



owlyn
Premium,MVM
join:2004-06-05
Newtown, PA
reply to Camelot One

Same for me, Bucks County, PA. Ping and tracert fine, site won't load.



IndianaGuy

@192.64.7.x
reply to Camelot One

Unreachable from Bloomington, In. Other surfing sites seem fine. I used VyprVPN to Texas which used it's own DNS to reach here.
I tried the IP address and no luck
Strange...



tmpchaos
Requiescat in pace
Co-Lead Mod
join:2000-04-28
Hoboken, NJ

1 recommendation

reply to Camelot One

I think it's an issue with Liquid Networks. Others not on Comcast (myself included) are having issues.



Darknessfall
Premium
join:2012-08-17
kudos:5
reply to Camelot One

I can't get on the website from my AT&T connection. Using a browser addon anonymoX helped me get on the website.



TAZ_mobile

@206.29.182.x

1 recommendation

reply to Camelot One

Seeing this on CenturyLink/Qwest too. It's a LiquidWeb issue as I'm having the same issue with another of their customers.



NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage

1 edit

1 recommendation

reply to tmpchaos

said by tmpchaos:

I think it's an issue with Liquid Networks. Others not on Comcast (myself included) are having issues.

OTOH, there may be a problem with Comcast's Ibone (or the Ibone connection to LiquidWeb) forcing LiquidWeb to use an alternate path.

At the moment I am accessing this site through Level3 as shown below:
C:\>tracert www.dslreports.com
 
Tracing route to www.dslreports.com [64.91.255.98]
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms    <1 ms  gw1.dcs-net.lan [192.168.9.254]
  2     8 ms     9 ms     8 ms  107.3.232.1
  3     9 ms     9 ms     8 ms  xe-10-0-0-32767-sur04.murfreesboro.tn.nash.comcast.net [68.86.151.53]
  4    18 ms    50 ms    10 ms  xe-0-0-9-0-ar01.goodslettvll.tn.nash.comcast.net [68.86.176.105]
  5    20 ms    19 ms    19 ms  he-5-5-0-0-cr01.56marietta.ga.ibone.comcast.net [68.86.90.101]
  6    17 ms    17 ms    17 ms  23.30.207.98
  7     *        *        *     Request timed out.
  8    29 ms    28 ms    28 ms  ae-3-3.ebr2.Chicago1.Level3.net [4.69.132.73]
  9    28 ms    29 ms    28 ms  ae-5-5.ebr2.Chicago2.Level3.net [4.69.140.194]
 10    28 ms    29 ms    29 ms  ae-206-3606.edge4.Chicago2.Level3.net [4.69.158.149]
 11    28 ms    29 ms    28 ms  EASY-ONLINE.edge4.Chicago2.Level3.net [4.35.103.6]
 12    35 ms   121 ms    36 ms  lw-core5-vlan52.rtr.liquidweb.com [209.59.157.206]
 13    35 ms    35 ms    35 ms  69.167.128.241
 14    35 ms    36 ms    35 ms  www.dslreports.com [64.91.255.98]
 
Trace complete.
 

Normally my path goes through Comcast's Ibone as shown here:

C:\>tracert www.dslreports.com
   
Tracing route to www.dslreports.com [64.91.255.98]
over a maximum of 30 hops:
   
  1    <1 ms    <1 ms    <1 ms  gw1.dcs-net.lan [192.168.9.254]
  2     8 ms     8 ms     8 ms  107.3.232.1
  3     8 ms     8 ms     8 ms  xe-10-0-1-32767-sur04.murfreesboro.tn.nash.comcast.net [68.86.151.109]
  4    22 ms     9 ms    10 ms  xe-0-0-11-0-ar01.goodslettvll.tn.nash.comcast.net [162.151.9.65]
  5    19 ms    19 ms    19 ms  he-5-4-0-0-cr01.56marietta.ga.ibone.comcast.net [68.86.90.189]
  6    31 ms    29 ms    30 ms  he-2-13-0-0-cr01.chicago.il.ibone.comcast.net [68.86.89.13]
  7    29 ms    31 ms    32 ms  be-10406-cr01.350ecermak.il.ibone.comcast.net [68.86.84.210]
  8    29 ms    30 ms    30 ms  hu-0-10-0-1.pe03.350ecermak.il.ibone.comcast.net [68.86.86.6]
  9    44 ms    44 ms    43 ms  50.242.150.126
 10    45 ms    45 ms    47 ms  lw-core5.rtr.liquidweb.com [209.59.157.244]
 11    49 ms    47 ms    45 ms  lw-dc3-dist15.rtr.liquidweb.com [69.167.128.201]
 12    43 ms    46 ms    47 ms  www.dslreports.com [64.91.255.98]
   
Trace complete.
 

Even my U-verse connection normally uses the Comcast Ibone:
C:\>tracert www.dslreports.com
   
Tracing route to www.dslreports.com [64.91.255.98]
over a maximum of 30 hops:
   
  1     7 ms     2 ms     2 ms  ap2.dcs-net.lan [192.168.9.10]
  2     5 ms    20 ms     5 ms  192.168.1.254
  3    26 ms    20 ms    26 ms  99-71-148-2.lightspeed.nsvltn.sbcglobal.net [99.71.148.2]
  4     *        *        *     Request timed out.
  5    24 ms    23 ms    37 ms  12.83.112.9
  6    30 ms    40 ms    38 ms  12.122.117.97
  7     *        *        *     Request timed out.
  8    30 ms     *       33 ms  he-2-1-0-0-cr01.56marietta.ga.ibone.comcast.net [68.86.86.85]
  9    45 ms     *       43 ms  68.86.86.245
 10    54 ms    44 ms    44 ms  be-10406-cr01.350ecermak.il.ibone.comcast.net [68.86.84.210]
 11    40 ms    55 ms    40 ms  he-0-13-0-1-pe03.350ecermak.il.ibone.comcast.net [68.86.85.158]
 12    39 ms    52 ms    43 ms  50.242.150.126
 13    58 ms    45 ms    53 ms  lw-core5.rtr.liquidweb.com [209.59.157.244]
 14    47 ms    46 ms    50 ms  lw-dc3-dist15.rtr.liquidweb.com [69.167.128.201]
 15    51 ms    57 ms    46 ms  www.dslreports.com [64.91.255.98]
   
Trace complete.
 

But right now, the U-verse connection also uses Level3:
C:\>tracert www.dslreports.com
 
Tracing route to www.dslreports.com [64.91.255.98]
over a maximum of 30 hops:
 
  1     2 ms     2 ms     7 ms  ap2.dcs-net.lan [192.168.9.10]
  2     6 ms     5 ms     8 ms  192.168.1.254
  3    21 ms    16 ms    16 ms  99-71-148-3.lightspeed.nsvltn.sbcglobal.net [99.71.148.3]
  4     *        *        *     Request timed out.
  5    58 ms    22 ms    24 ms  12.83.112.13
  6     *       26 ms    32 ms  12.122.141.233
  7     *       71 ms    24 ms  ae15.edge5.atlanta2.level3.net [4.68.62.225]
  8     *        *        *     Request timed out.
  9    40 ms    44 ms    40 ms  ae-3-3.ebr2.chicago1.level3.net [4.69.132.73]
 10    39 ms    39 ms    41 ms  ae-5-5.ebr2.chicago2.level3.net [4.69.140.194]
 11    37 ms    38 ms    38 ms  ae-208-3608.edge4.Chicago2.Level3.net [4.69.158.157]
 12    85 ms    48 ms    51 ms  easy-online.edge4.chicago2.level3.net [4.35.103.6]
 13    59 ms   221 ms   213 ms  lw-core5-vlan52.rtr.liquidweb.com [209.59.157.206]
 14    49 ms     *       48 ms  69.167.128.241
 15    55 ms    56 ms    68 ms  www.dslreports.com [64.91.255.98]
 
Trace complete.
 

--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.


cypherstream
Premium,MVM
join:2004-12-02
Reading, PA
kudos:3
reply to Camelot One

Can not access at work through Comcast MetroE either. Have to use iPhone with wifi off to force over AT&T LTE to visit this site. Another alternative that works is if I tunnel over SSH to my home router which is on PTD.net. Trace looks great on PTD.net.



doit

@68.28.51.x

Same-o over Comcsast HSI in 94602. Earthlink dial-up got here, loaded the home page, then never did load the login page before I lost patience. Posting from Treo 755p FTW!


wrad

join:2003-09-11
Fort Pierce, FL
reply to Camelot One

Same in South Florida. Got through using VPN.

Somebody offend Comca$t?



telcodad

join:2011-09-16
Lincroft, NJ
kudos:7

2 recommendations

reply to Camelot One

Found this report online:

LiquidWeb Among Companies Affected by Major Outage Across US Network Providers
By Nicole Henderson, theWHIR - August 12, 2014
»www.thewhir.com/web-hosting-news···roviders

quote:
LiquidWeb customers in the US are experiencing outages Tuesday morning as part of a widespread issue impacting major network providers including Comcast, AT&T, Time Warner, and Verizon.


graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2
reply to wrad

Has worked for me all day since 7:30am and I am on Comcast in SE FL.


Mr Matt

join:2008-01-29
Eustis, FL
kudos:1
reply to Camelot One

I am having the same problem here in Eustis, Florida North of Orlando. I changed to Open DNS, still no success. I can get through via CenturyLink DSL.



graysonf
Premium,MVM
join:1999-07-16
Fort Lauderdale, FL
kudos:2

Changing DNS doesn't change the routing if the IP returned is always the same.



train_wreck

join:2013-10-04
Antioch, TN
reply to Camelot One

same problem on comcast outside nashville. posting from verizon LTE



berserken

join:2011-03-27
Oakland, CA
kudos:1
reply to Camelot One

AC "doit", here, on free anonymous web proxy and a real computer! Sucky.



ccneteng
Comcast Employee
Premium,VIP
join:2008-02-06
Philadelphia, PA

2 recommendations

This may be due to a larger issue with some sites taking full route tables and not handling the Internet route table beyond 512K routes on their hardware. See

»supportforums.cisco.com/document···-effects
»www.cidr-report.org/as2.0/

I'm not aware of any Comcast routers impacted by this



berserken

join:2011-03-27
Oakland, CA
kudos:1

I don't know if you replied to me by mistake but I'm wondering what you think about the more recently-reported potential issues with Liquid Web reported in this thread by telcodad and NetFixer.



Darknessfall
Premium
join:2012-08-17
kudos:5
reply to Camelot One

It works for me now without anything extra.



telcodad

join:2011-09-16
Lincroft, NJ
kudos:7

1 recommendation

reply to telcodad

said by telcodad:

LiquidWeb Among Companies Affected by Major Outage Across US Network Providers
By Nicole Henderson, theWHIR - August 12, 2014
»www.thewhir.com/web-hosting-news···roviders

A reader comment to that report:
quote:
»www.nux.ro/archive/2014/08/512k_···one.html
LiquidWeb runs SUP 720's lol They were affected.


telcodad

join:2011-09-16
Lincroft, NJ
kudos:7

2 edits
reply to Darknessfall

said by Darknessfall:

It works for me now without anything extra.

Well, you're on AT&T's U-verse. Even though that report says AT&T is one of the ISPs affected, your part of it must not be then.

EDIT: OK, from »Cannot Access Website Through U-verse Connection , I see you were affected earlier today. I guess AT&T's routes have been fixed now.


ccneteng
Comcast Employee
Premium,VIP
join:2008-02-06
Philadelphia, PA
reply to berserken

said by berserken:

I don't know if you replied to me by mistake but I'm wondering what you think about the more recently-reported potential issues with Liquid Web reported in this thread by telcodad and NetFixer.

My reply was to the larger issue

rody_44
Premium
join:2004-02-20
Quakertown, PA

I was also out in bucks county. Called my wife who tried a willow grove business account and it was unreachable from there also. All day and just now able to get thru.



berserken

join:2011-03-27
Oakland, CA
kudos:1
reply to Camelot One

Posting proxyless, FTW2!



NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
The Boro
Reviews:
·Cingular Wireless
·Comcast Business..
·Vonage
reply to telcodad

Re: DSLReports.com currently unreachable from Comcast Indiana

said by telcodad:

Well, you're on AT&T's U-verse. Even though that report says AT&T is one of the ISPs affected, your part of it must not be then.

EDIT: OK, from »Cannot Access Website Through U-verse Connection , I see you were affected earlier today. I guess AT&T's routes have been fixed now.

Things may still be in a state of flux. Earlier today, both my Comcast and U-verse connections had changed from using Comcast's Ibone for a gateway to LiquidWeb, to using Level3. As of just a few minutes ago, both of the connections have now reverted to using the Comcast Ibone. However, I now see a Comcast Ibone hop that rDNS implies is from Los Angeles:
  6    30 ms    30 ms    29 ms  he-2-11-0-0-cr01.chicago.il.ibone.comcast.net [68.86.89.5]
  7    29 ms    31 ms    31 ms  be-10406-cr01.350ecermak.il.ibone.comcast.net [68.86.84.210]
  8    29 ms    29 ms    29 ms  he-1-11-0-0-cr01.losangeles.ca.ibone.comcast.net [68.86.86.10]
  9    29 ms    29 ms   123 ms  50.242.150.126
 10    39 ms    40 ms    40 ms  lw-dc2-core3-te9-1.rtr.liquidweb.com [209.59.157.224]
 

However, the transit times don't jive with a trip to LA; so that might imply that Comcast has replaced a router, but hasn't (yet) changed its rDNS to match the current location.

--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.


Camelot One
Premium,MVM
join:2001-11-21
Greenwood, IN
kudos:2

I am now able to get to the site from my Comcast line.



berserken

join:2011-03-27
Oakland, CA
kudos:1
Reviews:
·Comcast
reply to Camelot One

Re: [Connectivity] DSLReports.com currently unreachable from Comcast

FWIW, a traceroute from when I couldn't get here without a proxy:

traceroute to dslreports.com (64.91.255.98), 30 hops max, 60 byte packets
 1  192.168.1.1 (192.168.1.1)  1.427 ms  1.650 ms  1.965 ms
 2  67.174.252.1 (67.174.252.1)  23.708 ms  24.664 ms  24.887 ms
 3  Te0-7-0-8-sur03.oakland.ca.sfba.comcast.net (68.85.191.241)  16.699 ms  16.820 ms  16.916 ms
 4  te-0-2-0-3-ar01.sfsutro.ca.sfba.comcast.net (68.85.154.214)  15.562 ms te-0-2-0-0-ar01.sfsutro.ca.sfba.comcast.net (68.85.155.234)  16.334 ms te-0-2-0-5-ar01.sfsutro.ca.sfba.comcast.net (69.139.199.78)  17.281 ms
 5  he-3-11-0-0-cr01.sanjose.ca.ibone.comcast.net (68.86.94.133)  19.305 ms  20.254 ms  20.487 ms
 6  he-0-15-0-0-cr01.denverqwest.co.ibone.comcast.net (68.86.89.138)  48.183 ms  37.262 ms  45.474 ms
 7  he-3-13-0-0-cr01.denver.co.ibone.comcast.net (68.86.89.73)  47.559 ms  48.206 ms  47.906 ms
 8  he-5-9-0-0-cr01.350ecermak.il.ibone.comcast.net (68.86.89.41)  67.399 ms  68.301 ms  68.547 ms
 9  hu-0-10-0-1.pe03.350ecermak.il.ibone.comcast.net (68.86.86.6)  68.712 ms  68.822 ms  69.226 ms
10  50.242.150.126 (50.242.150.126)  74.184 ms 50.242.150.130 (50.242.150.130)  75.192 ms 50.242.150.126 (50.242.150.126)  74.411 ms
11  lw-core5.rtr.liquidweb.com (209.59.157.244)  73.107 ms  119.434 ms  120.311 ms
12  69.167.128.241 (69.167.128.241)  73.037 ms  67.794 ms  69.457 ms
13  www.dslreports.com (64.91.255.98)  73.188 ms  74.138 ms  74.384 ms
 

Now, that I don't need the proxy:

traceroute to dslreports.com (64.91.255.98), 30 hops max, 60 byte packets
 1  192.168.1.1 (192.168.1.1)  1.291 ms  1.545 ms  1.840 ms
 2  67.174.252.1 (67.174.252.1)  21.258 ms  21.452 ms  21.352 ms
 3  Te0-7-0-8-sur03.oakland.ca.sfba.comcast.net (68.85.191.241)  16.567 ms  17.472 ms  17.700 ms
 4  te-0-2-0-3-ar01.sfsutro.ca.sfba.comcast.net (68.85.154.214)  18.498 ms 68.85.155.154 (68.85.155.154)  19.498 ms  19.737 ms
 5  he-3-11-0-0-cr01.sanjose.ca.ibone.comcast.net (68.86.94.133)  20.678 ms  20.971 ms  21.057 ms
 6  he-0-15-0-0-cr01.denverqwest.co.ibone.comcast.net (68.86.89.138)  46.487 ms  40.081 ms  40.283 ms
 7  he-3-13-0-0-cr01.denver.co.ibone.comcast.net (68.86.89.73)  45.578 ms  45.837 ms  48.865 ms
 8  he-5-9-0-0-cr01.350ecermak.il.ibone.comcast.net (68.86.89.41)  71.954 ms  72.896 ms  73.099 ms
 9  hu-0-10-0-1.pe03.350ecermak.il.ibone.comcast.net (68.86.86.6)  69.563 ms  69.792 ms  70.468 ms
10  50.242.150.130 (50.242.150.130)  68.548 ms 50.242.150.126 (50.242.150.126)  67.547 ms 50.242.150.130 (50.242.150.130)  68.861 ms
11  lw-dc2-core3-te9-1.rtr.liquidweb.com (209.59.157.224)  78.184 ms  70.789 ms  75.635 ms
12  lw-dc3-core5-ge1-13.rtr.liquidweb.com (209.59.157.105)  76.620 ms  71.778 ms  72.053 ms
13  69.167.128.241 (69.167.128.241)  76.939 ms  76.580 ms  76.824 ms
14  www.dslreports.com (64.91.255.98)  74.485 ms  75.786 ms  75.500 ms
 

Does that signify different Liquid Web routers in use, now?