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bigbeavertv
join:2014-08-10
Canada

bigbeavertv

Member

so switch to another provider is my only option it seems

horrible upload speeds. they say the node isnt saturated and wont even acknowledge there a problem idk im at a loss.

horrible custom support.

VERY dissatisfied customer.

»imgur.com/AeDES9f ---- thats trying to stream at 2500kbps at midnight on a Wednesday.

buckos2014
@71.17.59.x

buckos2014

Anon

hello

it looks pretty bad on the screenshot, they don't care if you do cancel, vote with your wallet.

Shaw Emp
@204.209.209.x

Shaw Emp to bigbeavertv

Anon

to bigbeavertv
Where are you streaming your content from? What internet package are you on? There are so many variables at play, and you haven't provided near enough details.

For example, Youtube rarely has streaming problems, but sometimes DailyMotion is horrible and buffers and buffers. Its not always a problem with your connection, or your node, but sometimes problems or routing issues in or outside of the Shaw network, and this can happen with any ISP.

Posting a screenshot of a traffic graph isn't quite enough, as video streaming doesn't always show up as a perfectly constant speed on a graph, sometimes it loads in chunks as you play the video, which would explain the 500KB/sec spikes, and then 380KB/sec for a bit shortly after before dropping down.

500 KB/sec = 4000 kbps
380 KB/sec = 3040 kbps

Can you provide more details? Also, run an actual speed test, www.speedtest.net and/or »speedtest.shaw.ca

kevinds
Premium Member
join:2003-05-01
Calgary, AB

kevinds

Premium Member

He is uploading the stream, so it should be a consistant, high speed
bigbeavertv
join:2014-08-10
Canada

bigbeavertv

Member

shaw speed tests show 5mb/s

this was a stream to twitch.tv where i believe the bit rate was 2500 or 3000kbps

it has CBR on and the stream is of a black screen it should be a straight line not spiking.