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Luey
join:2014-08-18
Waukee, IA

Luey

Member

[IA] Moving

I am a current Mediacom subscriber in West Des Moines and am moving to Waukee where Mediacom is still offered. Is there any type of fee for this since I would still be a Mediacom customer.

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

Since this is outside your current area you would not be able to transfer your account. You would have to set up a new account.
Luey
join:2014-08-18
Waukee, IA

Luey

Member

Do I have to pay a fee for switching? I have been with mediacom for 1.5 years but don't recall any contracts.
a fee for switching? I have been with mediacom for 1.5 years but don't recall any contracts.

MediacomChad
Mediacom Social Media Relations Team
Premium Member
join:2010-01-20
Gulf Breeze, FL

MediacomChad

Premium Member

If you are not in a contract, there would be no fee to terminate your services, although if there is a contract, any fees incurred for terminating the contract would be valid. I can have a representative reach out to you to go over your options over the phone if you would like.