Yogi76 join:2013-04-05 Apopka, FL |
Yogi76
Member
2014-Aug-21 8:48 am
CableCARD off by one channelSometime between 11:00 PM and this morning, something changed with my channel lineup. I am using a Ceton CableCARD tuner in conjunction with Windows Media Center. This morning when I tried to tune channel 1020 (WESHDT) to watch the "Today" show, I was seeing channel 1018 (WVENDT) playing "Despierta America." As I went through my channel lineup, I saw that it appears all my channels are now "off by one" in the guide. I know it was working correctly as of last night at 11:00 PM because a show my wife records from 10:00 - 11:00 did record correctly.
I realize that this could be a Media Center issue. However, since I made no changes to my Media Center configuration, I figured I would check here first to see if anything changed on the Bright House end overnight last night. |
actions · 2014-Aug-21 8:48 am · (locked) |
|
Me too. I've got a TiVo. East Orange County.
I've been rebooting here thinking it was something local. If I unplug the Tuning Adapter linear channels are OK, but after plugging the TA back in, they're off by 1 channel again.
Also, this issue seems to only be the channel map on the TA. The BHN DVR doesn't have this problem. |
actions · 2014-Aug-21 8:58 am · (locked) |
BHNtechXpertThe One & Only Premium Member join:2006-02-16 Saint Petersburg, FL |
to Yogi76
Std by.... |
actions · 2014-Aug-21 9:26 am · (locked) |
BHNtechXpert |
to Yogi76
Please reboot the TA as well and tell me what happens... |
actions · 2014-Aug-21 10:31 am · (locked) |
Yogi76 join:2013-04-05 Apopka, FL |
Yogi76
Member
2014-Aug-21 10:43 am
I just restarted the tuner, TA, and Media Center itself, but the problem is still there. |
actions · 2014-Aug-21 10:43 am · (locked) |
BHNtechXpertThe One & Only Premium Member join:2006-02-16 Saint Petersburg, FL |
to Yogi76
Okay need both of you to post in direct. Will need your TA STB MAC (not EMAC) and modem CM MAC as well. |
actions · 2014-Aug-21 10:54 am · (locked) |
BHNtechXpert |
to Yogi76
Yogi so if you remove TA does the channel map go back to normal like the other OP....can you test please. |
actions · 2014-Aug-21 10:55 am · (locked) |
Yogi76 join:2013-04-05 Apopka, FL |
Yogi76
Member
2014-Aug-21 11:00 am
I will try it now. |
actions · 2014-Aug-21 11:00 am · (locked) |
Yogi76 |
to BHNtechXpert
Yes, removing the TA does put the channel map back to normal. |
actions · 2014-Aug-21 11:14 am · (locked) |
BHNtechXpertThe One & Only Premium Member join:2006-02-16 Saint Petersburg, FL |
to Yogi76
OKay so I will need the info in direct please.... |
actions · 2014-Aug-21 11:15 am · (locked) |
Yogi76 join:2013-04-05 Apopka, FL |
Yogi76
Member
2014-Aug-21 11:24 am
I just posted the info in direct. |
actions · 2014-Aug-21 11:24 am · (locked) |
Yogi76 |
to BHNtechXpert
I just posted the info in direct. Do you want me to reconnect the TA? |
actions · 2014-Aug-21 11:26 am · (locked) |
BHNtechXpertThe One & Only Premium Member join:2006-02-16 Saint Petersburg, FL |
to Yogi76
Yes |
actions · 2014-Aug-21 11:37 am · (locked) |
|
to BHNtechXpert
I'm having the same problem with my Tivo. Info is posted in direct. |
actions · 2014-Aug-21 11:38 am · (locked) |
BHNtechXpertThe One & Only Premium Member join:2006-02-16 Saint Petersburg, FL |
to Yogi76
Yep I got it thank you. |
actions · 2014-Aug-21 11:38 am · (locked) |
|
to Yogi76
I stepped out of the house for a few hours. I've got 3 TAs all have the issue. I'll post them when I return. |
actions · 2014-Aug-21 11:38 am · (locked) |
BHNtechXpertThe One & Only Premium Member join:2006-02-16 Saint Petersburg, FL |
to Yogi76
Okay... |
actions · 2014-Aug-21 11:44 am · (locked) |
Yogi76 join:2013-04-05 Apopka, FL |
to BHNtechXpert
The TA is reconnected and everything (TA, Ceton tuner, and WMC) are booting up now. |
actions · 2014-Aug-21 11:45 am · (locked) |
BHNtechXpertThe One & Only Premium Member join:2006-02-16 Saint Petersburg, FL |
to Yogi76
Anyone else impacted by this I will need the information requested above in direct. We are working on it there is no need to call in. |
actions · 2014-Aug-21 12:23 pm · (locked) |
|
to Yogi76
I am having the same issue.
I am new to the forum. How do I post direct? |
actions · 2014-Aug-21 4:37 pm · (locked) |
BHNtechXpertThe One & Only Premium Member join:2006-02-16 Saint Petersburg, FL |
to Yogi76
No need at this point...we are aware and working on it now. At some point I will need you to reboot your TA (not yet)....and will let you know. |
actions · 2014-Aug-21 4:59 pm · (locked) |
Yogi76 join:2013-04-05 Apopka, FL |
Yogi76
Member
2014-Aug-21 5:07 pm
I'm hoping this is fixed by primetime tonight... my wife is going to be pissed if all her recordings are of the wrong channels. |
actions · 2014-Aug-21 5:07 pm · (locked) |
BHNtechXpertThe One & Only Premium Member join:2006-02-16 Saint Petersburg, FL |
We're close...this was a weird one. |
actions · 2014-Aug-21 5:10 pm · (locked) |
|
to Yogi76
Same issue. Posted MAC in Direct.
Thanks, in advance. |
actions · 2014-Aug-21 6:29 pm · (locked) |
BHNtechXpertThe One & Only Premium Member join:2006-02-16 Saint Petersburg, FL |
to Yogi76
Okay guys....I don't have good news for you primetime people....we have resolution however won't be able to put into play until after midnight. Which means a few more hours of channel offset. Those of you with wives or other family members who might be displeased I offer myself as the recipient of said displeasure if that helps Apologies for any trouble it may cause on the homefront tonight ...when you wake up however you should be good. |
actions · 2014-Aug-21 6:37 pm · (locked) |
|
anon_sdv
Anon
2014-Aug-21 8:22 pm
I think you owe us a fairly detailed explanation of what happened. After all, there is a new episode of Mythbusters scheduled to be recorded tonite. |
actions · 2014-Aug-21 8:22 pm · (locked) |
|
to Yogi76
I am in the same boat. I called TiVo and they said Brighthouse was supposed to do a channel lineup change today and that did not happened. TiVo updated the lineup and that's why we are off by one (I don't think this is true).
BHNtechXpert thanks for the update! |
actions · 2014-Aug-21 8:55 pm · (locked) |
BHNtechXpertThe One & Only Premium Member join:2006-02-16 Saint Petersburg, FL |
said by fobia79:I am in the same boat. I called TiVo and they said Brighthouse was supposed to do a channel lineup change today and that did not happened. TiVo updated the lineup and that's why we are off by one (I don't think this is true). No that was not the case at all and that was evidenced by the fact you could remove the TA and everything worked fine. Just a technical issue... |
actions · 2014-Aug-21 9:05 pm · (locked) |
Yogi76 join:2013-04-05 Apopka, FL |
to BHNtechXpert
I just rebooted the TA, tuner, and WMC... the channels are still wrong. |
actions · 2014-Aug-22 4:48 am · (locked) |
|
bmcwhirt
Anon
2014-Aug-22 7:01 am
Same here. No difference this morning for me |
actions · 2014-Aug-22 7:01 am · (locked) |
|