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Vitality

join:2014-06-15
kudos:1

Lowering ping?

Click for full size
I've tried everything I can find on the internet, changed to OpenDNS, even tried Google DNS. I am a hardcore gamer and I desire a ping under 15. I am currently in the high 40's on my ping, and it is tragic as I don't even have a chance on games. Is it a signal level problem? splitters? anything I can do to lower ping is highly appreciated. I currently am running on 8.8.8.8 and 8.8.4.4 DNS with Sb6180 modem and R7000 router. Posting signal levels too.


chamberc
Premium
join:2008-08-05
Irving, TX
Pings to where? You'll never get "pings" across multiple hops to be that low. My extreme service in Dallas is tested by DSL Reports every 15 minutes.

Take a look at most ping times in Texas:
»ny-monitor.dslreports.com/r3/cri···and=4181


ARGONAUT
Have a nice day.
Premium
join:2006-01-24
New Albany, IN
kudos:1
reply to Vitality
My ping always runs in the 33 range. I've tried different dns and never found any difference.


DrDrew
That others may surf
Premium
join:2009-01-28
SoCal
kudos:17
reply to Vitality
Pings of 15? Not happening with cable off their network in most cases. Just between the modem and CMTS is 10-20ms for the majority of users I've seen in the last 15 years.
--
You cannot fix a problem that you refuse to acknowledge.

Mystic95Z

join:2005-05-10
Sellersburg, IN
reply to Vitality
DNS has nothing to do with ping times. Best you can do is pick servers that are closest to you hop wise.


Selenia
Gentoo Convert
Premium
join:2006-09-22
Fort Smith, AR
kudos:2
reply to Vitality
All using alternate DNS will do is kill your cdn performance. It will not change routing to a static server on the internet as it does not affect routing. CDNs are affected because the cdn's root dns will return the IP of the closest edge server to the IP of the DNS server doing the query, which in turn, will get cached and fed to your client machine doing the lookup. Stick with your ISP's. Any ping under 40 ms is very good to close servers. Distance will add more hops and raise ping times. Where is the server you are trying? If 40 ms feels slow, it could be network issues including your router setup, NAT issues, or bufferbloat rearing their ugly heads in your network during use. I connect to some EU servers with around 100 ms pings and nobody notices an issue on my end or theirs.


djrobx
Premium
join:2000-05-31
Valencia, CA
kudos:2
Reviews:
·Time Warner Cable
·VOIPO
reply to Vitality
When discussing ping times vs. your modem, your focus should be the gateway (the first external hop in a traceroute). This is the time it takes for your packet to get from the modem to the gateway (which leads out to the public internet) and back. Everything beyond this is subject to routing. Talking about DNS and "high 40s" is meaningless without knowing the source and destination.

I've found cable internet generally adds around 7-10ms to whatever server route you're going to. Wifi will typically add another 1-3ms (or more if the signal isn't good).

We've found the Arris DG1760s are adding a bit more latency than a typical cable modem (around 6-7ms more from what I can tell), someone suggested this is possibly due to a 100mhz interrupt coalesce technique (optimization of throughput at the expense of latency). Would be interesting to see if the SB6183 suffers from the same thing.

A1cntrler

join:2013-12-09
Moorpark, CA

1 edit
reply to Vitality
It's going to depend on where the physical server you play on is located. FOr example:

I used to live on the east coast (VA). Playing World of Warcraft I played on the server "Zangarmarsh". The physical location of this server is in the New York Datacenter. I'd get pings of about 60-70 on good days using FiOS. Moved to SoCal and my ping to play on the same server is now 140-200. You can do a trace route to see how many hops it has to make to get for you to there. For me now with TWC in SoCal, the largest hops as far as ping goes is whenever it "changes highways" at the on-ramp to anything AT&T.

For contrast if I play my toons on the server "Vek'nilash" which is housed in the Los Angeles Data Center (less than 50 miles from my physical location now) I'm consistent in my 20ms or less pings, where when I was in VA it would sometimes spike into the 300-400ms range.

Here is a ping test between me and NY now:




And here is one between myself and a server closeby to me (Newbury Park):



OpTiC
Premium
join:2014-03-08
West Covina, CA
reply to Vitality
My pings is under 14ms most of the time. The way to do it is to connect your modem line to the main spiltter out side of your house.


hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
kudos:11
said by OpTiC :

My pings is under 14ms most of the time. The way to do it is to connect your modem line to the main spiltter out side of your house.

I live in Buffalo, It would get ruined in the snow.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson


DrDrew
That others may surf
Premium
join:2009-01-28
SoCal
kudos:17
reply to OpTiC
said by OpTiC :

My pings is under 14ms most of the time. The way to do it is to connect your modem line to the main spiltter out side of your house.

Please show us a traceroute example.

I guarantee you splitters make no difference to latency unless you signal levels absolutely sucked.
--
You cannot fix a problem that you refuse to acknowledge.

harald

join:2010-10-22
Columbus, OH
kudos:2

1 recommendation

reply to hobgoblin
Your answers tend to be the high side of my day.

For the original poster: Pings are a minimum of 15 milliseconds per 1000 miles of separation from the server plus whatever delays occur in routers, etc. Other than moving to a closer server you are stuck with them.

mdpeterman

join:2010-10-10
Westerville, OH
reply to OpTiC
Like DrDrew said, moving your modem to being directly connected to the splitter "out side of your house" will have 0 impact on ping performance unless it is 4 splitters deep inside of your house. Many of us don't even have a splitter outside, just a ground block.
Ping is something you have little control over - just connect to the closest server. Getting 15ms ping times to anywhere will be next to impossible. Heck, on a test of 100 pings, my best time to my 2nd hop (1st hop being my router) is 10.1ms with it taking 0.9ms to ping my own router. So to get anywhere on the Internet in 15ms is unlikely on TWCs network.

Vitality

join:2014-06-15
kudos:1
I get a 40~ ping to a server 50> miles away. Playing with friends that are down the street, all of us on TWC, ping to each other it in the 100~ and it's directly to each other, no game server in between. All of us use a SB6141 or SB6180, we all use R7000 router and we all are plugged in via CAT5E to the router and it's gigabit all the way from the PC / console.

It's constantly laggy, skype calls also have a HUGE delay. We ended up switching to cell phone calls because the Ping was killing skype. When the ping is at 40 for anything it's MAGIC, but usually it's 80-200 ping for everything. Games, pingtest, speed test, it's hard to game on it, jitter is also around 20.


DrDrew
That others may surf
Premium
join:2009-01-28
SoCal
kudos:17
Show us some example trace routes. Don't just describe the equipment you have.
--
You cannot fix a problem that you refuse to acknowledge.

Vitality

join:2014-06-15
kudos:1
Where should I trace route to?


hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
kudos:11
said by Vitality:

Where should I trace route to?

How about the server you play on? That would be a start.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson

Vitality

join:2014-06-15
kudos:1
The game is Host / P2P based, no game server, at least I think. I'll trace route to dslreports.

Vitality

join:2014-06-15
kudos:1
reply to Vitality
Click for full size
Heres a trace router to dslreports.com, let me know if theres somewhere else I should trace route to.


hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
kudos:11
said by Vitality:

et me know if theres somewhere else I should trace route to.

I think I did, trace to where your issue is. Your trace from CAR to NY looks fine.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson

mja1980

join:2013-05-09
reply to Vitality
other than the 13th hop and the little lag spike, looks normal to me, are you noting anything else to make you worry about the connection?

Vitality

join:2014-06-15
kudos:1
reply to hobgoblin
Click for full size
Just pulled friends IP and he confirmed it's his, heres the trace to him.

"Request timed out."

None of the games I play are server-based so I can't really trace route to them, just my friend/friends.

Vitality

join:2014-06-15
kudos:1
reply to mja1980
Yes, pingtest.net shows bad results, as least it seems like it does, I'll post in a second.

Vitality

join:2014-06-15
kudos:1
reply to Vitality



Jitter went from 30 to 14 in the last couple of seconds of the test, I'll run two more and post them.


DrDrew
That others may surf
Premium
join:2009-01-28
SoCal
kudos:17
reply to Vitality
Your friend at 24.74.70.210 looks like he's local (maybe off the same headend) to you and has a firewall blocking pings. That is what is causing the "Request timed out" responses.
--
You cannot fix a problem that you refuse to acknowledge.

Vitality

join:2014-06-15
kudos:1
reply to Vitality

Vitality

join:2014-06-15
kudos:1
reply to DrDrew
He lives down the street.

Vitality

join:2014-06-15
kudos:1
reply to Vitality


DrDrew
That others may surf
Premium
join:2009-01-28
SoCal
kudos:17
What else is running on your network? Downloading, streaming, uploading, gaming?
--
You cannot fix a problem that you refuse to acknowledge.

Vitality

join:2014-06-15
kudos:1
Nothing, just an Xbox and PC connected via Ethernet to the router. Just the PC is turned on right now. Nothing but Torch browser and VLC media player is running.