dslreports logo
 
    All Forums Hot Topics Gallery
spc
Search similar:


uniqs
1495
carltonp
join:2014-08-20

carltonp

Member

[Config] Cisco PPPoE Configuration Problem

showrun.log
8,293 bytes
pppoedebugv2.log
43,496 bytes
Hello Community,

Can someone please take a look at our configuration and debugs and let us know why we're unable to establish a PPPoE connection?

Cheers
Carlton
HELLFIRE
MVM
join:2009-11-25

HELLFIRE

MVM

Didn't you have a previous thread about this here ?
Did you try that guide supplied? We're still waiting for your responses in that thread.

One thing I notice from your debugs is this

275465: *Aug 26 15:07:50.105 GST: Vi3 CHAP: O RESPONSE id 1 len 39 from "XXX@XXX"
275466: *Aug 26 15:07:51.217 GST: Vi3 CHAP: I FAILURE id 1 len 36 msg is "Reject(82): User has been online"
275467: *Aug 26 15:07:51.217 GST: Vi3 PPP DISC: We failed authentication
 

Are you sure about your username / password you're using here? Or you'd have to take it up with your ISP
and have them do the same on their PPPOE infrstraucture.

My 00000010bits

Regards
tired_runner
Premium Member
join:2000-08-25
CT
·Frontier FiberOp..

tired_runner to carltonp

Premium Member

to carltonp
The debug log shows this:

275461: *Aug 26 15:07:50.105 GST: Vi3 PPP: Sent CHAP SENDAUTH Request
275462: *Aug 26 15:07:50.105 GST: Vi3 PPP: Received SENDAUTH Response FAIL
275463: *Aug 26 15:07:50.105 GST: Vi3 CHAP: Using hostname from interface CHAP
275464: *Aug 26 15:07:50.105 GST: Vi3 CHAP: Using password from interface CHAP
275465: *Aug 26 15:07:50.105 GST: Vi3 CHAP: O RESPONSE id 1 len 39 from "NIP02936@nawras.om"
275466: *Aug 26 15:07:51.217 GST: Vi3 CHAP: I FAILURE id 1 len 36 msg is "Reject(82):
User has been online"
275467: *Aug 26 15:07:51.217 GST: Vi3 PPP DISC: We failed authentication
 
275540: *Aug 26 15:08:16.213 GST: Vi3 PPP: Sent CHAP SENDAUTH Request
275541: *Aug 26 15:08:16.213 GST: Vi3 PPP: Received SENDAUTH Response FAIL
275542: *Aug 26 15:08:16.213 GST: Vi3 CHAP: Using hostname from interface CHAP
275543: *Aug 26 15:08:16.213 GST: Vi3 CHAP: Using password from interface CHAP
275544: *Aug 26 15:08:16.213 GST: Vi3 CHAP: O RESPONSE id 1 len 39 from "NIP02936@nawras.om"
275545: *Aug 26 15:08:16.913 GST: Vi3 CHAP: I FAILURE id 1 len 36 msg is "Reject(82): 
User has been online"
275546: *Aug 26 15:08:16.913 GST: Vi3 PPP DISC: We failed authentication
 

Are you dialing out to an ISP?
carltonp
join:2014-08-20

carltonp

Member

Hello Network Guy,

Yes I am dialling out to an ISP
carltonp

carltonp to HELLFIRE

Member

to HELLFIRE
Hello Hellfire,

What do you think?
tired_runner
Premium Member
join:2000-08-25
CT

tired_runner to carltonp

Premium Member

to carltonp
I would double check your username and password with the ISP. The error suggests you're only allowed to use that account once in their network, and they think you're trying to use it more than once elsewhere.
carltonp
join:2014-08-20

carltonp

Member

Network Guy,

That is what I was thinking ....
HELLFIRE
MVM
join:2009-11-25

HELLFIRE to carltonp

MVM

to carltonp
...Bad username/password, or as tired_runner See Profile suggests, the ISP thinks you're using the same elsewhere in their network.

Either case, need to take it up with the ISP at this point...

Regards
carltonp
join:2014-08-20

carltonp

Member

HellFire/Network guy,

Sorry the delayed response. I think you guys are totally correct. I'm in touch with the ISP now. Will keep you posted.

Thanks
carltonp

carltonp to HELLFIRE

Member

to HELLFIRE
HellFire,

I contacted the ISP and you were right. All good now.

Thank you

Carlton
HELLFIRE
MVM
join:2009-11-25

HELLFIRE to carltonp

MVM

to carltonp
Glad to help, and glad it's working now.

Regards