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digiwth
join:2012-09-21

digiwth

Member

[DSL] DSL Outage?

Completely dead in Burlington, don't see outages or maintenance posted anywhere.
paul2012
join:2012-02-08
Hamilton, ON

paul2012

Member

Down in Hamilton also.
EvoMaStA
join:2002-07-11
Stoney Creek, ON

EvoMaStA to digiwth

Member

to digiwth
Also got kicked offline in Stoney Creek, I have full sync but getting PPPoE authentication errors.

digiwth
join:2012-09-21
SmartRG SR808ac
Asus RT-AC86
SmartRG SR505N

digiwth

Member

Same thing, sync is fine, just the other end decided to leave

Sep 1 03:03:50 pppd[1838]: No response to PAP authenticate-requests
Sep 1 03:03:50 pppd[1838]: Connection terminated.

Anon7
@216.218.29.x

Anon7 to digiwth

Anon

to digiwth
DSL is down near Cornwall right now as well.

RizzleQ
Cunningham's Law Enthusiast
Premium Member
join:2006-01-12
Windsor, ON

RizzleQ to digiwth

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to digiwth
Likely maintenance, as they always are between the hours of 12am and 6am sometimes scheduled and sometimes unscheduled.

TSI TNC
TSI TNC
Premium Member
join:2012-10-23
Chatham, ON

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Hi Guys,

I've got our team looking into this ASAP. Sorry for the trouble!!

Dereck

digiwth
join:2012-09-21

digiwth to RizzleQ

Member

to RizzleQ
Generally when its a Teksavvy maintenance they're good on emailing out or posting it, and its not a Bell/GAS maintenance since a non-TSI login works fine.
reiyu
join:2014-01-08
North York, ON

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north york here. i'm getting authentication errors and failed to register vlan device from my sr505n syslogs.
isamu0423
join:2012-09-01

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to TSI TNC
Outage in markham too

TSI TNC
TSI TNC
Premium Member
join:2012-10-23
Chatham, ON

TSI TNC to digiwth

Premium Member

to digiwth
I think part of the problem is that everyone lost connection at the same time, and now everyone is trying to re-authenticate at the same time. I don't have any reports that the authentication servers are down, I just think they're getting hammered.

This is definitely not maintenance though, and we're working to get it back up and running ASAP.

digiwth
join:2012-09-21

digiwth

Member

Thanks for the update, hopefully it will clear up soon

TSI TNC
TSI TNC
Premium Member
join:2012-10-23
Chatham, ON

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Hi guys,

Sorry for the delay. Looks like we lost a good chunk of our inter-connects with the vendor. Our NOC confirms everything looks good on our side so we've opened a ticket to have this taken care of. Tentative ETA of about 1 hour.

Dereck
cidknee0
join:2009-02-28

cidknee0

Member

Looks like you are also having issues in the Kitchener area.

anonymice
@216.218.29.x

1 recommendation

anonymice to TSI TNC

Anon

to TSI TNC
I'm blaming it on The Fappening. All those celeb leaks at this hour broke the interweb.
zacsaunders
join:2012-05-12

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Member

to TSI TNC
Also down in Oshawa, been down since 3AM now

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre to anonymice

Premium Member

to anonymice
LOL I almost shot my water out of my nose.....

TSI Kris
Premium Member
join:2013-11-18
Chatham, ON

TSI Kris to zacsaunders

Premium Member

to zacsaunders
Yeah, it's a pretty rough one. We'll keep you guys posted. Sorry for any inconvenience.

Thanks,

TSI Kris

digiwth
join:2012-09-21

digiwth

Member

Oh god, a problem we have to wait for Bell to fix? So much for internet on Labour Day
mwilson
join:2003-04-22
canada

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Dead here in London as well.

Why are we all awake at this hour?

digiwth
join:2012-09-21
SmartRG SR808ac
Asus RT-AC86
SmartRG SR505N

digiwth

Member

said by mwilson:

Dead here in London as well.

Why are we all awake at this hour?

I got stuck in a Netflix loop, before I knew it, bam, 3AM.

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre to mwilson

Premium Member

to mwilson
I'm awake because I got a call to wake up

digiwth
join:2012-09-21

digiwth

Member

You know its serious when they wake Andre from his slumber

TSI Kris
Premium Member
join:2013-11-18
Chatham, ON

TSI Kris

Premium Member

Luckily I was not the one that had to make that call! :P

No updates to share at this point, but keep an eye here or our Twitter!

Thanks,

TSI Kris

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

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LOL... I am usually the first person called. I'm the Batman!

TSI TNC
TSI TNC
Premium Member
join:2012-10-23
Chatham, ON

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FWIW....you are at the top of the contact list in the phone....

Dereck
dra6o0n
join:2011-08-15
Mississauga, ON

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What are the odds this is a massive cyber attack?

TSI Kris
Premium Member
join:2013-11-18
Chatham, ON

TSI Kris

Premium Member

I wouldn't exactly bet on it, heh. No indication that's what's happening at this stage.

Ian D Allen
If this were easy, everyone would do it.
Premium Member
join:2008-10-26
Ottawa, ON

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Dead in Ottawa as of 02:42am. Switching the modem PPPoE login User ID to use my NCF account works fine; it's TekSavvy that won't let me authenticate.

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre

Premium Member

The outage is on our capacity pipes. A ticket is open with Bell. Just wanting on an update