said by Clark Kent:
Comcast resets the data meter at midnight UTC/GMT time for the whole country so depending on were you live the times can be different. Example: I live in Michigan so my meter resets at 8:00pm on the last day of every month. Any data I use after 8:00pm will count towards the next months usage.
That seems to line up with my usage I think.
It's annoying they do this though. I kind of understand why (to be cheap/lazy/simple) but it's not right. It's bad enough the usage caps don't go by the users billing date.
If you ask me it's just another way they try to screw the users.
My service is considered a month from the middle of one month to the next, but my usage is counted for an actual month. Makes you wonder how they can get away with that in legal terms. My service is for paying day X through day Y but yet you have this overage fee which doesn't follow that. No other usage based services do this...
I think the solution is to ditch the damn meter and usage based billing, cap or whatever you want to call it.
If you're worried about abusive users implement similar to your old policy. Pick a number, say 5TB. If a user exceeds that call them and see if all is well. They claim these caps only effect the top 1% of the users, well my solution I just stated then should only apply to them and the rest of us not worry?
Bahh. anyway, don't want my rant to turn into OT.
Thanks for the info.