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SuperNet
Go Ninja,Go Ninja Go..
Premium Member
join:2002-10-08
Hoffman Estates, IL

SuperNet

Premium Member

[Connectivity] SB6141 rebooting every 6 hours

Click for full size
For 3 weeks now my internet has been flakey but the signal levels seem fine to me.
Any ideas?

mustang50
Premium Member
join:2005-05-06
Roseville, MI

mustang50

Premium Member

[Connectivity] Re: SB6141 rebooting every 6 hours

Comcast is testing a new firmware for this modem..
Of course this can take a while.
»[Speed] Speed Issues with SB1641

andyross
MVM
join:2003-05-04
Aurora, IL

andyross to SuperNet

MVM

to SuperNet
What about the logs?

SuperNet
Go Ninja,Go Ninja Go..
Premium Member
join:2002-10-08
Hoffman Estates, IL

SuperNet

Premium Member

T3 timeouts

Tobin
join:2003-09-21
Burlingame, CA

Tobin to SuperNet

Member

to SuperNet
Can't really come to any conclusions based on signal levels there. They look okay to me. Some will point out the upstream is a little low, but 39dBmV is usually fine.

redbeard916
join:2011-02-23
Folsom, CA

redbeard916

Member

my upstreams are 36-38 and i have not one problem

Tobin
join:2003-09-21
Burlingame, CA

Tobin

Member

Yeah, my upstream power is 35-37dB with a 4 way split. Never had issues.

SuperNet
Go Ninja,Go Ninja Go..
Premium Member
join:2002-10-08
Hoffman Estates, IL

1 edit

SuperNet

Premium Member

Re: [Connectivity] SB6141 rebooting every 6 hours

Mine rebooted again this AM... I asked my neighbors and they are having issues as well.. When they call comcast, comcast tells them everything is fine, but still sends a truck and the tech just replaces some splitters..

I don't want to call comcast and deal with "tech support".. I have rebooted the modem my self... Heck it does it self

I doubled checked my connections and and tried a different power outlet and connected it straight to the drop in the house.

What am I to do?

EG
The wings of love
Premium Member
join:2006-11-18
Union, NJ

EG

Premium Member

uSNR ?

SuperNet
Go Ninja,Go Ninja Go..
Premium Member
join:2002-10-08
Hoffman Estates, IL

SuperNet

Premium Member

I postedmy levels above from the screen shot

netcool
Premium Member
join:2008-11-05
Englewood, CO

netcool

Premium Member

said by SuperNet:

I postedmy levels above from the screen shot

Your uSNR can only be read at the CMTS by Comcast.

But with that said I checked and your uSNR is excellent - all channels reporting 33dB+.