After switching back to WOW for the first time in 6 years, the WOW tech mentioned that I couldn't change the WPA key as he was leaving, but per usual, just figured he thought I was a simpleton.
I attempted logging into the router, no go. Wasn't provided any login info. Can't find it in any paperwork. Call the servicer and they said that they don't allow customers access to router info.
What the hell?! How am I supposed to have port forwarding setup correct, static IPs, etc? Not being allowed to change WPA password is just wrong.
Since when did WOW become a simpleton provider? Is there really no option? Thank goodness for the 60-day warranty if so....