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HeeBeeGBee
join:2014-09-03
Rockledge, FL

HeeBeeGBee

Member

[CFL] QPSK and ADSG Communication Mode

Im have problems finding information at this current time of how to get a box to switch from QPSK to ADSG. I was told to clear NAVRAM and make sure the return is within parameters which I did. Also noticing that it hasnt take the latest update and may be old firmware. This is a new Arris 6 Tuner.
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert

Premium Member

Can you email me at BHNtechXpert@mybrighthouse.com from your corp email address with the specifcs including STB MAC. Any issues with these particular boxes we want to look at closely. I assume you went through the two step boot process upon installation.

HeeBeeGBee
join:2014-09-03
Rockledge, FL

HeeBeeGBee

Member

Email sent. Yes, box has been rebooted three times. Thank you.
BHNtechXpert
The One & Only
Premium Member
join:2006-02-16
Saint Petersburg, FL

BHNtechXpert to HeeBeeGBee

Premium Member

to HeeBeeGBee
lol got it