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ddugger
join:2004-02-06
Howell, MI

ddugger

Member

[Outlook] Outlook is moving inbox files to trash after pulling them in

Win 7, Outlook 2007 After a crash last week, reinstalled everything and started using Outlook. Now when Outlook pulls in a new email, it then moves it to trash folder in Yahoo and my IPhone and IPad cant see any of the emails on my Dell computer. These programs were all happy with one another until is worked until after the crash.

Must be something in Outlook that controls this as before I had hundreds of emails in the Yahoo inbox.

dib22
join:2002-01-27
Kansas City, MO

dib22

Member

I am going to guess you are using IMAP, but the settings should be the same for both IMAP and POP in outlook2007 (if I remember correctly).

You might want to disconnect your machine from the internet to avoid it moving more mail to the trash

In outlook goto Tools, Accounts and highlight the account you are having issues with. Select the "change" button.

Click "More settings", then click the Advanced tab.

Place a checkmark in "Leave a copy of messages on server"

Uncheck both of the "remove" options below that.

Click OK and close outlook, go back online and see if it fixes the issue.