said by Morac:I had an issue where I needed to call Comcast so I tried the 1-800-COMCAST number and got a message telling me I've reached the authorized Comcast installer number and to press 1 if I am a new customer or 2 if not. Pressing 2 gives a message saying the number is only for new customers and hangs up.
I then tried 1-800-XFINITY, which is the number on my bill. I got the same thing. Basically there's no way to reach Comcast by phone now.
I just called both numbers and got the normal Comcast lines. It sounds like an issue with your phone company's routing.