|
to Mike Wolf
Re: [Firmware] SB6141 Download Speed Issuesaid by Mike Wolf:I think it goes without saying but for those who may come across this, make sure you are using a gigabit router if you subscribe to an internet speed that is faster then 100Mbps otherwise you'll have limitations and be wasting your money. Yes, if you're using a wired connection, make sure your PC is equipped with a Gigabit (10/100/1000) NIC. |
|
mb6 join:2000-07-23 Washington, NJ 1 edit |
to clabern
Rebooted the modem here and got the SW update. Everything seems normal here including speed test results. Config file was: d11_sb6141_speedtierextreme2_c01.cm
edit: corrected typo in config file description |
|
|
to telcodad
Yes very good point!! |
|
|
to clabern
Got the updated firmware on my SB6121. Performance still in the can. Was 20Mbit/down a few hours ago and now 5Mbit/down. Before a couple weeks ago I got 105 all day every day. |
|
|
Jim721 join:2014-07-31 Belleville, MI
1 recommendation |
Jim721
Member
2014-Oct-16 11:08 pm
For those that got this firmware as a beta the speed bump has now ended and you will be back to your subscribed tier, so please don't confuse that with a possible issue with the firmware upgrade. |
|
train_wreckslow this bird down join:2013-10-04 Antioch, TN Cisco ASA 5506 Cisco DPC3939
|
said by Jim721:For those that got this firmware as a beta the speed bump has now ended and you will be back to your subscribed tier, so please don't confuse that with a possible issue with the firmware upgrade. i noticed this as well, my normal ~115 down jumped to ~126 with the test firmware. |
|
|
to Mike Wolf
said by Mike Wolf:Yes sir! But I was pointing out that his config file name widebandshowcaseblast_c01.cm is so different from mine speedtierextreme2_c01.cm, which was why I thought the poster might have been on the Extreme 150 package, though it could be because of the modem being different, but with both modems being in the same code string thingy I don't think it's the cause.
|
|
JohnInSJ Premium Member join:2003-09-22 Aptos, CA |
to clabern
SW Download INIT - Via Config file d11_m_sb6141_speedtierextreme2_c01.cm
Model Name: SB6141 Vendor Name: Motorola Firmware Name: SB_KOMODO-1.0.6.14-SCM01-SH Boot Version: PSPU-Boot(25CLK) 1.0.12.18m3 Hardware Version: 7.0
Speeds are about the same - 26/4 (oh, Aptos, when will you offer 50/10??? WHEN??) but I was not having problems before, either. Did a manual reboot of modem to force the update. |
|
|
to Coelispex
So you're on Blast Plus which is the reason for the different config file name? |
|
NetDog Premium Member join:2002-03-04 Hollywood, FL
1 recommendation |
to Jim721
said by Jim721:For those that got this firmware as a beta the speed bump has now ended and you will be back to your subscribed tier, so please don't confuse that with a possible issue with the firmware upgrade. Thank you sir for pointing this out .. yes it is correct.. |
|
NetDog
2 recommendations |
to train_wreck
said by train_wreck:i noticed this as well, my normal ~115 down jumped to ~126 with the test firmware. You do know it wasn't the firmware but the test bootfile.. Here is how it goes the normal Class-of-Service (CoS) bootfiles have a upgrade statement in them.. We need to change your CoS to a test CoS that doesn't have a upgrade statement.. If we didn't code would just go back to the code in production.. Bad.. |
|
JohnInSJ Premium Member join:2003-09-22 Aptos, CA |
JohnInSJ
Premium Member
2014-Oct-17 3:16 pm
$ ./prober
DiffProbe release. January 2012.
Shaper Detection Module.
Connected to server 38.98.51.25.
Estimating capacity:
Upstream: 4973 Kbps.
Downstream: 177481 Kbps.
The measurement will last for about 3.5 minutes. Please wait.
Checking for traffic shapers:
Upstream: No shaper detected.
Median received rate: 4853 Kbps.
Downstream: No shaper detected.
Median received rate: 27104 Kbps.
That little speed bump that showed up a few months ago seems to be gone as well (I was seeing 30mbit down after the mini-bump on Blast! in non-upgraded to 50mbit Aptos) - or it went away some other time since then. |
|
train_wreckslow this bird down join:2013-10-04 Antioch, TN Cisco ASA 5506 Cisco DPC3939
|
to NetDog
said by NetDog:You do know it wasn't the firmware but the test bootfile.. i've just always used the terms interchagably, sorry. |
|
|
to Mike Wolf
said by Mike Wolf:So you're on Blast Plus which is the reason for the different config file name? Technically on Extreme 105. See » Re: [Speed] Extreme 105 upload correctly provisioned ? |
|
|
Oh cool. Enjoy |
|
|
to clabern
My modem rebooted late last night, had no internet service (Business Class) for about 13 hours, now my service is in the tank. I PMed with netcool but there was no change after he tried helping. Customer service was of no help, and of course there's "no problem" that they can see, but for $99 they can send a tech out.
Funny (not) that 3 of my neighbors with the same modem but on residential in my complex all had their service tank overnight too. |
|
System |
to clabern
Anon
2014-Oct-18 4:07 pm
to clabern
(topic move) [Firmware] SB6141 Download Speed IssueModerator ActionThe post that was here (and all 3 followups to it), has been moved to a new topic .. » [Connectivity] WiFi on a plane? |
actions · 2014-Oct-18 4:07 pm · (locked) |
|
to clabern
Re: [Firmware] SB6141 Download Speed IssueHi, I just registered because I too am having problems with my SB6141 modem, I'm not sure my firmware is updating, and I'd PM netcool but being new, I can't. I just bought this modem less than a week ago and registered it with Comcast, it worked great the first nght but since then it's had a lot of download speed issues, power cycling it seems to help but only for a few hours.
Model Name: SB6141 Vendor Name: Motorola Firmware Name: SB_KOMODO-1.0.6.14-SCM01-SH Boot Version: PSPU-Boot(25CLK) 1.0.12.18m3 Hardware Version: 7.0 Firmware Build Time: Mar 6 2014 14:55:01 |
|
|
said by n0n0badcat:Hi, I just registered because I too am having problems with my SB6141 modem, I'm not sure my firmware is updating, and I'd PM netcool but being new, I can't. I just bought this modem less than a week ago and registered it with Comcast, it worked great the first nght but since then it's had a lot of download speed issues, power cycling it seems to help but only for a few hours. Well, your modem does have the latest version 1.0.6.14 firmware, so the problem could be with your signals. Can you provide us a screenshot of your modem's signal levels/SNRs and log file screens? |
|
1 edit |
|
|
|
I don't know if it's just me, but can you provide those screenshots in a larger/higher-resolution version? I can't make them out. |
|
SunnyRuns from Clowns
join:2001-08-19 |
Sunny
2014-Oct-20 4:10 pm
It isn't just you. Both original and constrained views are unreadable. |
|
EGThe wings of love Premium Member join:2006-11-18 Union, NJ 1 edit |
to telcodad
I can see them. The stats are fine. |
|
SunnyRuns from Clowns
join:2001-08-19 |
Sunny
2014-Oct-20 5:00 pm
said by EG:I can see them. That stats are fine. I can see them after he uploaded the new versions, too. |
|
EGThe wings of love Premium Member join:2006-11-18 Union, NJ
1 recommendation |
EG
Premium Member
2014-Oct-20 5:25 pm
Oh, I see. LOLLL !! |
|
|
to EG
said by EG:I can see them. The stats are fine. Well, there are some T3 timeouts and ranging failure messages in the log, though. |
|
EGThe wings of love Premium Member join:2006-11-18 Union, NJ |
EG
Premium Member
2014-Oct-20 6:07 pm
said by telcodad:said by EG:I can see them. The stats are fine. Well, there are some T3 timeouts and ranging failure messages in the log, though. Yeah, and as you know, that could be upstream (uSNR) / return path issues. And as you also know, this can't be read at the modem. |
|
|
to n0n0badcat
said by EG:said by telcodad:said by EG:I can see them. The stats are fine. Well, there are some T3 timeouts and ranging failure messages in the log, though. Yeah, and as you know, that could be upstream (uSNR) / return path issues. And as you also know, this can't be read at the modem. OK, so once your initial 8 hours are up tonight, you can try IMing netcool tonight with your modem's CM-MAC address and have him take a look and see if he can help you. |
|
|
Thank you all! I'll try IMing netcool later and seeing what, if anything can be done. |
|
|
to clabern
Hmm, interesting. My speed are in the tank again, too.
netcool pushed the test firmware for the SB6141 a few weeks ago for me. He did mention that my speeds would be extremely high, but would go down after the test period.
However, I am provisioned for Blast which should be 105 Mbps in my area. Ever since the modem download a new file on October 16th, I am getting 20 Mbps and barely hitting 1 Mbps upload.
So frustrating... :\ |
|