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Edrick
I aspire to tell the story of a lifetime
Premium Member
join:2004-09-11
San Diego, CA

Edrick

Premium Member

UC320 with Helios 2N Door Phone

I've followed the guide by 2N Helios to configure the UC320 with their door phone. The door phone acts as a SIP Trunk.

It says to test press the door phone button outside and it should ring the phones.

Then to test a call to the door phone by dialing the door phones extension.

So I dial 500 from Cisco SPA525G IP Phone and it says connected but I hear no audio.

If I press the door phone button it doesn't ring the phones.

The Cisco UC320 Status Page shows the SIP Trunk as registered.

This is a log from the UC320 as I try to dial 500 to talk to the door phone.

Sep 10 15:45:00 UC320W user.debug voice: INVITE sip:00@192.168.0.190 SIP/2.0
 
Via: SIP/2.0/UDP 10.1.1.16:5060;branch=z9hG4bK-75c6cae6
 
From: "FrontDoor" <sip:500@192.168.0.190>;tag=8d8ef80275dba06fo5;ref=209
 
To: <sip:00@192.168.0.190>
 
Call-ID: 551f01be-8de6c1e3@10.1.1.16
 
CSeq: 101 INVITE
 
Max-Forwards: 70
 
Contact: "FrontDoor" <sip:500@10.1.1.16:5060;ref=500>
 
Expires: 240
 
User-Agent: Cisco/UC320W-2.3.3(4)
 
Allow-Events: talk, hold, conference, x-spa-cti
 
Content-Length: 302
 
Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
 
Supported: x-sipura, replaces
 
Content-Type: application/sdp
 
v=0
 
o=- 116012 116012 IN IP4 10.1.1.16
 
s=-
 
c=IN IP4 10.1.1.16
 
t=0 0
 
m=audio 16456 RTP/AVP 0 2 8 9 18 101
 
a=rtpmap:0 PCMU/8000
 
a=rtpmap:2 G726-32/8000
 
a=rtpmap:8 PCMA/8000
 
a=rtpmap:9 G722/8000
 
a=rtpmap:18 G729a/8000
 
a=rtpmap:101 telephone-event/8000
 
a=fmtp:101 0-15
 
a=ptime:30
 
a=sendrecv
 
Sep 10 15:45:00 UC320W user.debug voice: SIP/2.0 100 Trying
 
Via: SIP/2.0/UDP 10.1.1.16:5060;branch=z9hG4bK-75c6cae6;received=192.168.0.2
 
From: "FrontDoor" <sip:500@192.168.0.190>;tag=8d8ef80275dba06fo5;ref=209
 
To: <sip:00@192.168.0.190>
 
Call-ID: 551f01be-8de6c1e3@10.1.1.16
 
CSeq: 101 INVITE
 
User-Agent: 2N Helios IP Force 2.9.0.18.5
 
Content-Length: 0
 
Sep 10 15:45:01 UC320W user.debug voice: SIP/2.0 180 Ringing
 
Via: SIP/2.0/UDP 10.1.1.16:5060;branch=z9hG4bK-75c6cae6;received=192.168.0.2
 
From: "FrontDoor" <sip:500@192.168.0.190>;tag=8d8ef80275dba06fo5;ref=209
 
To: <sip:00@192.168.0.190>;tag=24185
 
Call-ID: 551f01be-8de6c1e3@10.1.1.16
 
CSeq: 101 INVITE
 
Contact: <sip:00@192.168.0.190:5060>
 
User-Agent: 2N Helios IP Force 2.9.0.18.5
 
Content-Length: 0
 
Sep 10 15:45:01 UC320W user.debug voice: SIP/2.0 200 OK
 
Via: SIP/2.0/UDP 10.1.1.16:5060;branch=z9hG4bK-75c6cae6;received=192.168.0.2
 
From: "FrontDoor" <sip:500@192.168.0.190>;tag=8d8ef80275dba06fo5;ref=209
 
To: <sip:00@192.168.0.190>;tag=24185
 
Call-ID: 551f01be-8de6c1e3@10.1.1.16
 
CSeq: 101 INVITE
 
Contact: <sip:00@192.168.0.190:5060>
 
Content-Type: application/sdp
 
Allow: REGISTER, INVITE, ACK, CANCEL, OPTIONS, BYE, INFO, NOTIFY
 
User-Agent: 2N Helios IP Force 2.9.0.18.5
 
Content-Length:   203
 
v=0
 
o=- 768630426 1212044747 IN IP4 192.168.0.190
 
s=HIP 2.9.0.18.5
 
t=0 0
 
m=audio 5000 RTP/AVP 0 101
 
c=IN IP4 192.168.0.190
 
a=rtpmap:0 PCMU/8000
 
a=rtpmap:101 telephone-event/8000
 
a=fmtp:101 0-15
 
Sep 10 15:45:01 UC320W user.debug voice: ACK sip:00@192.168.0.190:5060 SIP/2.0
 
Via: SIP/2.0/UDP 10.1.1.16:5060;branch=z9hG4bK-c4862548
 
From: "FrontDoor" <sip:500@192.168.0.190>;tag=8d8ef80275dba06fo5;ref=209
 
To: <sip:00@192.168.0.190>;tag=24185
 
Call-ID: 551f01be-8de6c1e3@10.1.1.16
 
CSeq: 101 ACK
 
Max-Forwards: 70
 
Contact: "FrontDoor" <sip:500@10.1.1.16:5060;ref=500>
 
User-Agent: Cisco/UC320W-2.3.3(4)
 
Allow-Events: talk, hold, conference, x-spa-cti
 
Content-Length: 0
 
Sep 10 15:45:04 UC320W user.debug voice: RTP Stat:209<--SIP.1 (NLR: 0/256)
Sep 10 15:45:04 UC320W user.debug voice: BYE sip:00@192.168.0.190:5060 SIP/2.0
 
Via: SIP/2.0/UDP 10.1.1.16:5060;branch=z9hG4bK-dba4f6ff
 
From: "FrontDoor" <sip:500@192.168.0.190>;tag=8d8ef80275dba06fo5;ref=209
 
To: <sip:00@192.168.0.190>;tag=24185
 
Call-ID: 551f01be-8de6c1e3@10.1.1.16
 
CSeq: 102 BYE
 
Max-Forwards: 70
 
P-RTP-Stat: PS=120,OS=28800,PR=0,OR=0,PL=0,JI=0,LA=0,DU=3,EN=G711u,DE=G711u
 
User-Agent: Cisco/UC320W-2.3.3(4)
 
Allow-Events: talk, hold, conference, x-spa-cti
 
Content-Length: 0
 
Sep 10 15:45:04 UC320W user.debug voice: SIP/2.0 200 OK
 
Via: SIP/2.0/UDP 10.1.1.16:5060;branch=z9hG4bK-dba4f6ff;received=192.168.0.2
 
From: "FrontDoor" <sip:500@192.168.0.190>;tag=8d8ef80275dba06fo5;ref=209
 
To: <sip:00@192.168.0.190>;tag=24185
 
Call-ID: 551f01be-8de6c1e3@10.1.1.16
 
CSeq: 102 BYE
 
User-Agent: 2N Helios IP Force 2.9.0.18.5
 
Content-Length: 0