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Rich45
join:2006-03-28

Rich45

Member

RCN installation issues

RCN is now in our bldg., and they had a deal for 25/4 free installation over the air along with TNT, CNN USA, etc., and a premium channel (Showtime) for 45/mo for a year before taxes, I have been having big issues with TWC's customer service, so I tried this, and set up an appt.
It took 2 days for two different techs to try and activate the service, but in the end they could not get the service to activate. They went up to the box came back, their meter stated the line was active, but in the end couldn't get a network connection or TV signal, so I told them let's call it a night and stayed with TWC.
Installers were nice enough guys, but couldn't get it installed, RCN verified others in my bldg have RCN service. What I am asking is there really anything I can do or contact, or should I call this a night and have to stay with TWC? The deal is gone anyway, so I am guessing I can't get back.

Thanks.