The CSA team provides further education and information about copyright infringement and only they have the ability to remove the in-browser alert from the customers web browser. If an appeal is filed, then the transmission of alerts is suspended until the review is complete. If the appeal prevails, then the alert history is reset, and all previous alerts are removed. If the appeal does not prevail, the mitigation alert is applied to the customers service, and a call is required to CSA.
Only they can remove a persistent in-browser alert in the USER's browser. so what are they doing to make your browser start showing this alert? are they redirecting? thats crap if they can hijack my browser! more of a reason to USE TOR.
Rather than worrying about in-browser alerts and the like, Comcast should focus on keeping its nose out of anything and everything its customers do, unless it negatively impacts network stability.
Neither Comcast nor any other ISP should consider being part of the "kangaroo court" style process for any system, whether it be six strikes, sixteen strikes, or six million strikes. If sufficient evidence exists, copyright holders should take those who they believe are infringing on their copyrights to court and let a judge and/or jury come up with a verdict based upon the evidence and logical reasoning. Such a procedure would benefit all involved, as copyright holders would be less capricious with their claims and the average person, knowing that they'd likely face stiffer penalties, would be less likely to engage in "casual piracy".