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CenturyTELI really have no ability to get any issues solved with them. The local office has been closed down and there isn't another high speed provider in my rural area.
I just want to say, over and over again, how much centurytel sucks. |
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billaustinthey call me Mr. Bill MVM join:2001-10-13 North Las Vegas, NV |
Send a detailed email to: talktous@centurylink.com |
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gapmn join:2013-11-10 Saint Paul, MN |
to iamkoloss
Unfortunately, it sounds like you might continue to have unresolved issues. You may want to try a different approach. |
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to billaustin
Sending an email is useless, nothing happens.
It also doesn't help this town is beyond corrupt and the city council/mayor have pretty much veto'd any form of competition. I'm 100% sure there's some form of bullshit happening.
Talked to a REP on the phone, explained that I'm experiencing lag, connection dropping.
Get asked to do a speed test. Nope, your connection is fine. Try to escalate it.
Your connection is fine, sir. But the logs for the DSL modem show that my modem is disconnecting and reconnecting sometimes every minute. "It's just resyncing, that's how DSL works. Your download speed is fine. Your connection is fine."
Now I get the wonderful, Youtube experience. "Are you experiencing interruptions?" Yup. twitch streaming is futile. Netflix is useless. Rhapsody is a joke now.
I've done everything by the book, at this point, I just feel like venting at how shit and terrible they are here. |
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