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to pshifrin
Re: FIOS horrible Apple download speeds.My issues were resolved by updating my DNS entries in my router. For some odd reason, there were no DNS entries so I put in google's and the speed had increased. Tried downloading Mavericks and it estimated 19 minutes. It went through 158MB in 25 seconds. I think my problem was solved. |
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SeattleMattStreaming Tech Director Premium Member join:2001-12-28 Seattle, WA |
Well, The Direct forum read and answered every other post last evening but mine. Take that for what it is... |
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CeeZee join:2007-04-11 Wynnewood, PA |
CeeZee
Member
2014-Sep-25 7:23 am
said by SeattleMatt:Well, The Direct forum read and answered every other post last evening but mine. Take that for what it is... reminds me of the bad old days when they were just starting. We would put in these problems and not hear anything for days and days. |
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Ubiquiti EdgeRouter ER-4 Ubiquiti UniFi UAP-nanoHD Motorola MB8611
2 recommendations |
to SeattleMatt
said by SeattleMatt:Well, The Direct forum read and answered every other post last evening but mine. Take that for what it is... They know they have a problem but they can't admit it or the cat will be out of the bag that VZ was the one with the capacity issue that plagued netflix for over a year. |
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frankpf3Verizon Fios join:2007-08-09 Huntington Station, NY |
to inajeep4
Can you share the settings you made? |
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frankpf3 |
to SeattleMatt
matt, it's even affaecting app store updates. Just got the iPhone 6 and eBay had an app upate. about 40MB's took forever...................
Something really bad is going on here. |
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frankpf3 |
to SeattleMatt
I also sent an IM days ago to nycdave about this, no response. What does that tell you? |
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SeattleMattStreaming Tech Director Premium Member join:2001-12-28 Seattle, WA |
to frankpf3
Frank - I have a MacBook.
Go to System Preferences, Network, Advanced - and then there will be a tab for DNS. You'll probably see 192.168.1.1 in there. Delete that, add 8.8.8.8 and hit Apply. |
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frankpf3Verizon Fios join:2007-08-09 Huntington Station, NY |
The last thing I need to update is my apple tv. Wonder if that setting would apply in there also?
Can we make that change at the actiontec level, rather than a PC or mac? |
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SeattleMattStreaming Tech Director Premium Member join:2001-12-28 Seattle, WA |
said by frankpf3:Can we make that change at the actiontec level Yep. |
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frankpf3Verizon Fios join:2007-08-09 Huntington Station, NY |
Where? |
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I have an older actiontec so your instructions may vary. I did a google search and found this of many sets of instructions: » www.howtogeek.com/howto/ ··· gle-dns/ |
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frankpf3Verizon Fios join:2007-08-09 Huntington Station, NY |
Did you guys choose google or openDNS?
Is it safe to leave this setting in the router forever? |
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norm join:2012-10-18 Pittsburgh, PA |
norm
Member
2014-Sep-25 11:27 am
said by frankpf3:Is it safe to leave this setting in the router forever? Google DNS is relatively reliable. If the Actiontec allows for more than 2 DNS servers, I suggest adding a few as a backup. |
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JimR013
Member
2014-Sep-25 11:53 am
Yesterday after numerous download attempts of IOS 8 to no avail even with Google DNS
I tried Open DNS on my Imac in system preferences 208.67.222.222 and 208.67. 220.220 and it downloaded in 4 Minutes did two iPhones in about a half hr. |
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buckinghamDoylstown Pa Premium Member join:2005-07-17 Buckingham, PA |
Jim, I use OpenDNS and as I mentioned earlier in the thread, the first few times I still had the failure or excessive download time listed and I cancelled. The last (and successful attempt) I got 4 minutes. |
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DustyPistol
Anon
2014-Sep-25 12:23 pm
Are you restarting your computer or does hitting apply make the change happen immediately? I've tried this and am still seeing crazy slow speeds. Do I need to keep trying to download and canceling it until I get a good connection? |
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SeattleMattStreaming Tech Director Premium Member join:2001-12-28 Seattle, WA |
In my case, I hit apply. Then closed App Store (where the DL was coming from). I then reopened it - and started the Update. |
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to buckingham
A few observations
1. I called FIOS yesterday just to see what would be said about this, knowing it would be less than satisfactory. They denied the problem at first, tried pinning it on a one-off with my system. When I pushed and pushed and pushed about the pervasiveness, the tech ultimately put me on hold to speak with supervisor. Came back and acknowledged the problem as real and widespread.
2. Despite that, the suggested fix I got was from a thread in a Verizon forum. Similar to thing suggested here, but amazing that they are looking to US for answers and have none of their own.
3. The cluster that will be the Yosemite download was something I was thinking as well.
4. The most amazing thing about this is how little attention it is getting from the content-starved Apple blogs and media. I mean some guy in Dortmund has an issue with an App downloading and Cult of Mac will be reporting on it, yet there is very little (and I personally have seen nothing aside from message board and forum posts like this) attention to what is a significant problem with one provider. One week later and nothing still. Unreal.
4A. I think until the above media ignorance changes, no one should assume this is getting the proper attention in Cupertino or with Verizon. |
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1 edit |
But it's not one provider? Did Smith's post not show up for anyone else? Also these slow downloads, hours, are being reported in the UK as well, and vary depending on time of day, and also based on what dns they are using too. I am wondering how accurate this article is, They say that it avoids the slow download by downloading direct from apple. I would imagine this would just be a file storage, that they have set up for direct download links, instead of using their CDN? but I am not sure. Anyone want to give it a shot and report back to homebase? » www.gottabemobile.com/20 ··· r-files/ |
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to DustyPistol
i just hit apply then ok |
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JimR013 |
to DustyPistol
Also one other point in System Pref./Network/ make sure you r choosing Ethernet if u r wired before u add DNS servers or wireless if that is the case |
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to deej
deej,
Thank You for this post. At least they said something.
Anyhow, I do not know if it is coincidence or not, but compared to even yesterday, I now installed both iOS 8.0 via iTunes being directly connected in 15 minutes. Compared to timing out and saying 22 hours etc.
As well as updating my Apple TV 1080p in 5 minutes. Compared to it saying 4 hours or timing out etc. However, the install took 45 minutes to 1 Hour about. IMO, that is unusually long for Apple TV installs. But, the UI totally changed. Plus the file size was IMO, unusually big. Almost 1GB. |
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freshmanjs
Anon
2014-Sep-25 4:20 pm
this seems to be resolved for me. downloading fast over fios with no changes to dns now |
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matcarl Premium Member join:2007-03-09 Franklin Square, NY |
matcarl
Premium Member
2014-Sep-25 4:54 pm
You're right, it's fixed!!! |
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magic! |
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CeeZee join:2007-04-11 Wynnewood, PA |
to pshifrin
Yep, fixed. Just updated my ATV in 2 minutes.
I should say downloaded. |
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CeeZee |
to pshifrin
Well, somebody fixed it. lol. |
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jdmass
Anon
2014-Sep-25 7:55 pm
It is performing better here, too -- It looks like they fixed it by resolving to an akamai address (63.217.211.x) rather than the apple one (17.253.x.x). |
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Smith6612 MVM join:2008-02-01 North Tonawanda, NY ·Charter Ubee EU2251 Ubiquiti UAP-IW-HD Ubiquiti UniFi AP-AC-HD
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to xshaney
You're looking at a ton of variables here that can make or break the transfer rate. Routing, CDN selection and failover, software variables that can go on forever, peak vs non-peak traffic, on-network caching, and so on. Apple is using their own CDN along with Akamai and Limelight. There's only so much capacity to spread around both in terms of transit, and in terms of how much server capacity each CDN can spare while keeping the SLAs of their other customers in mind (many of these CDNs also deliver mission-critical video. If those streams stop, that's a revenue loss). The CDN providers all have their own proprietary means of shifting traffic across hosts real-time, but it can only do so good. When the CDN has to handle existing traffic on top of 2-3x the traffic coming at it, any algorithm is going to start breaking down by the limit of physical hardware. If Apple didn't pay the CDNs enough money (passive notification of "You're about to get crushed, bro") in advance on top of beefing up their own CDN infrastructure, then things are going to get crushed.
The sheer fact that I have seen troubles even at work, where Verizon has absolutely nothing to do with anything going on should be the proof to the pudding. |
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