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bimmerdriver
join:2010-12-10
Coquitlam, BC

bimmerdriver

Member

Telus Email Settings for Android

I have a samsung gs5 on bell mobility. I've noticed that I can not delete emails from my telus email account. I'm using the default email application. If I try to delete an email, it appears to work, but when I refresh, it's still there.

I'm using port 143 and 1025 with the various other settings that are described on the Telus website.

Anyone else having this problem?

Helios
Premium Member
join:2013-11-04
Kitimat, BC

Helios

Premium Member

Have you logged into Webmail to verify that the email has been deleted? It's either a bug with the phone, or with the email server.
bimmerdriver
join:2010-12-10
Coquitlam, BC

bimmerdriver

Member

I was overseas until yesterday. There are no problems with webmail. It's only the phone. I called Telus tech support and they suggested deleting the email account from the phone and recreating it. I did that and it seems to be working properly again.