said by karrun:I see what you are saying, but still feel deceived. No, I didn't mention the combo to the csr. Why should I? I had no idea that Mediacom considered wireless an extra service that should be charged for.
i hate mediacom billing practices as much as the next guy, but feel i should point out that for once, this fee is actually listed on their website »
mediacomcable.com/site/i ··· ork.htmland, they do send out a price sheet with your bill at least once a year. just be glad you didnt upgrade to phone service, unless they changed it they would charge you a modem rental for internet, and phone modem rental for the phone service, even though its the same modem.
as drslash
pointed out, unless you NEED to make a change with mediacom. dont. i think things like this are there way of catching the "better deal" folks.
mediacom could of course put a lot of this to rest by providing prices on their website, even just the base prices with "taxes extra" in the fine print. but they will never do it. they know if they did people could price shop instead of dealing with a high pressure sales CSR who is encouraged to upsell at every possible opportunity.
you can PM MediacomChad
with your info and he can look in to your speed issue, but if you really dont need the speed, and dont want to pay that extra you can all ways go back to what you had, but youd still be charged that modem rental fee unless you buy your own.
oh and those audits like to catch legitimate equipment as well, last audit caused one of my DTA's to get deauthd even though it was listed on my account. and a lot of times if you have your own modem/router combo theyl still try to sneak in that fee or disconnect the wifi side.
basically with mediacom, dont make changes and dont use anything more than a basic modem with them. use your own router and save the $$