said by Pharaoh11:The rogers setup list the modems with zero uptime because they don't connect to a rogers server.
No ip from the rogers server no uptime listed.
The office can of course tell if traffic and the like going across it but that info no available to the ground tech.
But for a on the ground tech looking at his laptop it always going to list it as zero uptime for non rogers modems.
Common sense of course lets most tech on the ground know that's not a sign of a bad modem and it just not one of theirs.
Cable modems don't really connect to "servers" like DSL modems do.
The only "servers" they connect to are the DHCP server (Rogers controls this) and the CMTS (Rogers controls this).
Their equipment would show "uptime" (as you put it though this isn't really the case either) for TPIA modems on both devices, however.
Tech may have been right.