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KoRnGtL15
Premium Member
join:2007-01-04
Grants Pass, OR

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KoRnGtL15

Premium Member

[HSI] Dropping Ultra finally do to Charter's stupidity and pricing...

People that say its a waste blah blah blah! I have actually always taken full advantage of my Ultra service. Any ways. I finally got enough. My area has had 60mb/4mb for a while now. Absolutely nothing about a speed increase for Ultra. Currently paying $102.99. Compared to the other tier. Per year. Charter would be making $576 more per year. Price/performance ratio completely stinks at the moment and its a pure rip off. They could careless about making more money and actually happy to see me drop to a lower tier. How much more stupid can a company get? It really just boggles the mind. I really did not want to drop. As money is not the issue here paying it per month. The issue is no news of speed increase and price/performance ratio being offered. Especially since 60mb/4mb has been available. I waited 3 months for news. My patience has worn off. Damn fools. You would think they would capitalize on people that pay for Ultra. You know. Want to make them happy. Considering its practically double the pricing of the slower tier. Instead. They give you every reason to drop down to the lower tier.
78036364 (banned)
join:2014-05-06
USA

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78036364 (banned)

Member

[att=1]
tbgeo
join:2003-05-20
Los Angeles, CA

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said by KoRnGtL15:

People that say its a waste blah blah blah! I have actually always taken full advantage of my Ultra service. Any ways. I finally got enough. My area has had 60mb/4mb for a while now. Absolutely nothing about a speed increase for Ultra. Currently paying $102.99. Compared to the other tier. Per year. Charter would be making $576 more per year. Price/performance ratio completely stinks at the moment and its a pure rip off. They could careless about making more money and actually happy to see me drop to a lower tier. How much more stupid can a company get? It really just boggles the mind. I really did not want to drop. As money is not the issue here paying it per month. The issue is no news of speed increase and price/performance ratio being offered. Especially since 60mb/4mb has been available. I waited 3 months for news. My patience has worn off. Damn fools. You would think they would capitalize on people that pay for Ultra. You know. Want to make them happy. Considering its practically double the pricing of the slower tier. Instead. They give you every reason to drop down to the lower tier.

I went to 100 the day they went to 60 in my area. My wifi on the fringes went up in speed.
Of course I've got the 200.00 deposit to pay.
This isn't coming out the way I wanted...I think I meant to say that for whatever reason stuff works faster.
I think I might as well be proud to be a sex addict or an alcoholic, but, um, yeah, it's nice and it's slightly more than 100mbps.
BlakePaulson
join:2008-08-06
Alexandria, MN

1 recommendation

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Yeah, if you were paying for ultra don't tell me you wouldn't be pissed off to not hear any news about whether or not charter plans on upping ultra or letting it die.

The biggest issue with all of this is the $200 charge... if in a month they offer 300mbps for the same price as ultra is now, then she'd have to pay the $200 "dumbass" fee... then again they might not do anything to it for years to come.

Charter should either sh#t or get off the pot when it comes to ultra.
78036364 (banned)
join:2014-05-06
USA

78036364 (banned)

Member

said by BlakePaulson:

Yeah, if you were paying for ultra don't tell me you wouldn't be pissed off to not hear any news about whether or not charter plans on upping ultra or letting it die.

First of all I wouldn't pay over $100 for internet I don't care how fast it was.

Second I'm sure if they had plans they would have said something. When they get plans they will. Pretty logical. I don't have 60 Mbps yet but I will. How do I know this. because Charter said so.

100 meg was fine, but now it's not so drop down to 60 Meg? Sound perfectly logical. If one is dropping to 60 they don't need 100 and thus don't need faster than $100.

Ok let's say Charter said "Ok were boosting Ultra to 150 Mbps but not until the end of 2015". Or they said "We're getting rid of Ultra 60 meg will be the only plan." All of sudden Korn dude is not going to be mad? Of course he still will be mad. Oh wait now he's mad for the "correct" reason. Much better. NOT.

If he's sick of paying $100 a month because 100 meg isn't worth that price then he should drop to 60 meg then get Ultra back when it's the speed he wants.

cork1958
Cork
Premium Member
join:2000-02-26

1 recommendation

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Wow!

You mean you finally came to your senses, even if it's not totally the cost factor, that drive you to this decision?

I will DEFINITELY agree with you about how stupid Charters business practices are though.

Moth
@166.147.104.x

Moth

Anon

In St. Louis ultra 100 is now the new ultra 200. Lol

spinkick
@97.85.43.x

spinkick

Anon

does the ultra refer to the ultra poverty upload speeds? 100 meg down but only 5 up?
78036364 (banned)
join:2014-05-06
USA

78036364 (banned)

Member

said by spinkick :

does the ultra refer to the ultra poverty upload speeds? 100 meg down but only 5 up?

Listen nothing is happening to upload until Charter is finished with the all digital upgrades which won't be until heh end of the year. So upload is not going to be changed for at least several more months. So no point is bickering about it. Yes it's slow and it's not changing in the near term.
markopoleo
join:2003-04-02
Bonne Terre, MO

1 recommendation

markopoleo

Member

Oh holy one has spoken everyone, don't bother saying anything else because you are wrong and Mr guy is always right. When he gets off lunch he will be back to installing Charter cable.

Red Hazard
Premium Member
join:2012-07-21
O Fallon, IL

1 recommendation

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Like others, I had the 100/5 Ultra for $102.99/mo and when Charter upgraded the standard tier to 100/4 and presumably, Ultra to 125/5, I went on chat to get my 100/5 upgraded. I was told that to get upgraded to 125/5 my cost would jump to ~115/mo. Went in chat later and told them to downgrade me to the standard tier and was told it would be 30/3 for $55/mo. I said OK because I knew the lowest speed in the STL area 100 down. So now Charter is getting $55/mo vice $102.99/mo due to their greed. Now I usually speed test with Charter at 110/4.5 which is more than adequate for my purposes though I wish they would do something about their abysmal uplink speeds.
BlakePaulson
join:2008-08-06
Alexandria, MN

1 recommendation

BlakePaulson

Member

You can do even better... call and threaten to cancel (be firm about it) and they'll give you the internet package for $39.99 mo for 12 months.

Then you can really show them where their greed gets them!
78036364 (banned)
join:2014-05-06
USA

78036364 (banned)

Member

said by BlakePaulson:

You can do even better... call and threaten to cancel (be firm about it) and they'll give you the internet package for $39.99 mo for 12 months.

Then you can really show them where their greed gets them!

yes because the other choice is at&t for less speed and more money. Seriously $50 is not bad for $60 Mbps and cheaper than abut any other ISPs. Sorry I'm not calling in and acting like a douche to save $10 a month. If $10 was going to make a huge difference I think I should switch my priorities to something other than internet. per haps another job or some better education to get a better job so I can afford $10 a month.
BlakePaulson
join:2008-08-06
Alexandria, MN

2 recommendations

BlakePaulson

Member

Hey if you're comfortable knowing that the company is going to piss away an extra $180 of your hard earned money then great! I prefer to keep it whenever possible as I personally don't need 60mbps internet. If they offered 20 or even 10 for a reasonable price I'd drop down to that to save money.

I have a great job and own my own business but I'm not just out to throw money away. That's probably how this country got so screwed up in the first place, let's not care about our spending habits and let those in a position to take advantage of us do so!

I'm sure you're also on a contract with Verizon Wireless or AT&T or something along those lines too... plenty of options out there for much better deals but people believe pre-paid is only for losers or those who have no credit.

I'll gladly let you piss away your money and give it to charter and other companies and I'll take a vacation or something!
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Chubbysumo
join:2009-12-01
Duluth, MN
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Re: [HSI] Dropping Ultra finally do to Charter's stupidity and pricing...

Did you forget about the data cap? the ultra tier is mostly not enforced for residential accounts, but the 30/60 tier is very enforced now(buddy just got his first warning after his speeds have been 60 for about a month, and he had never been warned before that). You can bet that you just shot yourself in the foot if you truly made use of the 100mbps downlink speeds.
78036364 (banned)
join:2014-05-06
USA

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said by BlakePaulson:

Hey if you're comfortable knowing that the company is going to piss away an extra $180 of your hard earned money then great! !

$180? $50-$40=$10 X12 =$120 not $180, but whatever.

Guess what if they gave it to me for free I'd be saving even more. In fact I'd be rich if everything in life was free. Why isn't life free? So unfair. Companies owes us something for being alive. Isn't that how life works? free free free!
78036364

78036364 (banned) to Chubbysumo

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to Chubbysumo
said by Chubbysumo:

Did you forget about the data cap? the ultra tier is mostly not enforced for residential accounts, but the 30/60 tier is very enforced now(buddy just got his first warning after his speeds have been 60 for about a month, and he had never been warned before that). You can bet that you just shot yourself in the foot if you truly made use of the 100mbps downlink speeds.

First of all the cap is not very enforced and is in fact going away in 2 days. In June I used 375 GB that month didn't hear a thing. Used 325 in July also didn't hear anything.

Here's the new AUP staring Oct 1st. Show me where a specific cap is mentioned

»www.charter.com/browse/c ··· tial-aup

KoRnGtL15
Premium Member
join:2007-01-04
Grants Pass, OR

KoRnGtL15

Premium Member

ยท Excessive use of bandwidth that in Charter's sole opinion, places an unusually large burden on the network or goes above normal usage. Charter has the right to impose limits on excessive bandwidth consumption via any means available to Charter.

I think they will be after the people doing 500gb/1tb or more a month. What they deem normal. We won't know until someone gets a letter and posts. Should be interesting. Said in the past though. Charter is one of the only few left that is pretty soft with caps in the past.
78036364 (banned)
join:2014-05-06
USA

78036364 (banned)

Member

I think this new way is better than setting some arbitrary cap. In some congested areas maybe even 150 GB causes congestion. In some areas maybe you can get away with 1 TB without congestion. Wait until someone is actually causing issues not just some random number.
BlakePaulson
join:2008-08-06
Alexandria, MN

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said by 78036364:

$180? $50-$40=$10 X12 =$120 not $180, but whatever.

Guess what if they gave it to me for free I'd be saving even more. In fact I'd be rich if everything in life was free. Why isn't life free? So unfair. Companies owes us something for being alive. Isn't that how life works? free free free!

Charter internet is $54.99 as a standard rate, the promo rate is $39.99. So smartass, if you calculate it, it actually is $180. Thanks for playing, but you lost.

Also, there is no free option with charter... you can legitimately get the internet for $39.99 for a year (subsequent years as I have done back to back) vs paying full price. You're the one choosing to pay more.

I never said everyone should get everything free but when it comes to corporate greed and these big companies that deliberately try to come up with ways to increase their yearly bonuses by millions, I don't see why I have to support that system and others shouldn't be either.
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DarkenMoon
Premium Member
join:2013-11-14
Silver Springs, NV

DarkenMoon

Premium Member

Re: [HSI] Dropping Ultra finally do to Charter's stupidity and pricing...

Some people still need to use the internet, getting rid of your ISP isn't always a option, especially if you want decent speeds..
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BlakePaulson
join:2008-08-06
Alexandria, MN

BlakePaulson

Member

Re: [HSI] Dropping Ultra finally do to Charter's stupidity and pricing...

I'm just telling people it's possible. What they want to do with the information is up to them.

You don't have to be dissatisfied with your internet to get a better rate, you just have to be smart enough to realize you don't have to pay full price for it if you take a little time out of your day to call in and get the promo rate.

Why pay more if you don't have to. Do you really thing charter is struggling that bad that the amount of people who get the promo rate of $39.99 is going to bankrupt charter? They've made plenty of poor decisions like gutting all of their online support (pretty much the only way to resolve a problem short of the BBB and pulling your hair out.)

Charter Communications Inc. President and CEO Tom Rutledge received a salary of $1.8 million last year, along with $3.3 million in non-equity incentive plan compensation and $225,510 in all other compensation for total compensation of $5.3 million.

While $5.3 is more modest than other CEO's, I still think it's on the tad high side considering most charter customer's won't make that much money in their lifetime.
whoaru99
join:2003-12-17

2 edits

whoaru99

Member

So what if he makes 5 mil. I don't care.

Someone once told me it's not what your worth, it's what you negotiate.

As soon as we start capping salaries, which presumably is your implication, we're just further down a slippery slope. Although there are, no doubt, quite a few people that would like an even more socialistic society. Eat the rich. Yeah, that's the answer.
BlakePaulson
join:2008-08-06
Alexandria, MN

2 edits

BlakePaulson

Member

You should care. Your money in one way or another is going towards his salary.

He's directly responsible for gutting the social media team which no doubt now makes it harder (errr impossible) to contact anyone in charter to get anything done when there's a problem. Also under his leadership we've lost all speed tiers and are pretty much at one. No choice, take it or leave it. We have no upload compared to other providers (while I wouldn't want mediacom, they have residential tiers that can get up to 25mbps... I couldn't even get that through business if I wanted to!)

And I never said anything about socialism. I don't expect things for free but I'm not going to blindly overpay for them. You talk about negotiation, well that's what I'm doing and advise others to do.

Also, regarding the rich... I own my own small business. When it comes to the attitude and overall spending habits it's my observation that the rich are more likely to bicker over price, are more needy, and have a holier than thou attitude and the ones who I wouldn't gauge to have much money are much more likely to be patient and when they do negotiate they are reasonable about it.

We set out a donation jar for our building maintenance man who just unfortunately lost his battle with cancer... want to know who donated? It certainly wasn't the CEO's of companies around here. People also want to complain about obamacare and whatnot but after watching a family struggle to make it with two incomes and something as unfortunate as cancer rolling in unless you're well known there's no fundraiser that's going to help that family get out of the medical debt they're in. The insurance premiums that were already way too high for what they were getting aren't going to cover even a fraction of the cancer treatments... but hey, don't worry about it, I'm sure our building owner will send a bouquet of flowers and a sympathy card. And while I realize it's not our building owner's responsibility to take care of his employees financial issues, his employee only worked there for 15 years, put everything he could into the building and worked there until he physically couldn't (putting in half days while having cancer in 5 different locations of his body just so he could at least get in hours so some money was coming in.)

That's just my take on things... I want to be an asset to society but I never want to reach the level where I forget we're all human beings and those who might not have had the same opportunities growing up or the same family structure are less than I am.

These are the types of things that happen every day... and unfortunately unless tragedy is happening around you, it's out of sight out of mind. For me I guess it's an eye opener to help realize that bickering about cable on a forum really isn't that important.
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