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lee7n
join:2012-11-05

lee7n

Member

Smithsonian Channel bad pixalation and audio dropouts in VHO5

Anyone else getting this?
Staten67
join:2007-04-15
Staten Island, NY

Staten67

Member

I didn't have it on Smithsonian, but BBC America HD, ID HD, and BET HD (all on the same frequency) were horrible and then it started spreading to other channels.

After checking every coax cable in the house to no avail, I called Verizon on Friday. They had a tech here in about three hours. He tested the line and decided I needed a new ONT. That fixed the problem.

So, if it is on more than one cable box, it may be the ONT.
lee7n
join:2012-11-05

lee7n

Member

Went away. I have an indoor ONT, not exposed to weather.