dslreports logo
 
    All Forums Hot Topics Gallery
spc
Search similar:


uniqs
15784

antdude
Matrix Ant
Premium Member
join:2001-03-25
US

antdude to Leedogg

Premium Member

to Leedogg

Re: new 6 tuner dvr from time warner?

»www.timewarnercable.com/ ··· dvr.html

OpTiC
Premium Member
join:2014-03-08
West Covina, CA

1 recommendation

OpTiC to maartena

Premium Member

to maartena
I just found out that some parts of Irvine is Cox and some are TWC.
Expand your moderator at work
OpTiC

OpTiC

Premium Member

Re: new 6 tuner dvr from time warner?

I'm still trying to get Whole House DVR working.
rdsport323
join:2001-05-28
Irvine, CA

rdsport323 to OpTiC

Member

to OpTiC
said by OpTiC :

I just found out that some parts of Irvine is Cox and some are TWC.

I live in Irvine with Cox, but my parents house is in Diamond Bar, and they have TWC. Since my parents aren't very technology literate, I handle most of it for them. I wish they would just cut the cord on cable like I have, but they wouldn't know how to nor do I have the patience to teach them how else to watch TV.
rdsport323

rdsport323 to OpTiC

Member

to OpTiC
said by OpTiC :

I'm still trying to get Whole House DVR working.

Call and tell them to change your "rate". That was my issue, and I think it is the same issue you are having. Most of these were setup with the wrong promotion since the Enhanced DVRs weren't available. See if that helps. If a tech says you need to rewire your whole house, I really doubt it. I have RG-59 cable running into the EH-DVR and it still works, even though its not recommended, it still works.

maartena
Elmo
Premium Member
join:2002-05-10
Orange, CA

maartena to OpTiC

Premium Member

to OpTiC
said by OpTiC :

I just found out that some parts of Irvine is Cox and some are TWC.

Yeah most of it is Cox, but the parts closer to Santa Ana/Tustin are TWC. I think Red Hill Ave (which runs somewhat east/west) is the cut off between TWC to the north and Cox to the south.

OpTiC
Premium Member
join:2014-03-08
West Covina, CA

OpTiC to antdude

Premium Member

to antdude
I found out that you can swap it out at the store. You tell that person that you're a customer and your history with TWC. You have to do that because that box is reserved to TWC customers

Thinkdiff
MVM,
join:2001-08-07
Bronx, NY

Thinkdiff

MVM,

said by OpTiC :

I found out that you can swap it out at the store. You tell that person that you're a customer and your history with TWC. You have to do that because that box is reserved to TWC customers

Who else would be trying to swap a TWC owned cable box at a TWC store for another TWC owned cable box except for TWC customers?

OpTiC
Premium Member
join:2014-03-08
West Covina, CA

OpTiC

Premium Member

Got the whole house DVR issue fixed and the problem was the equipment code. I mention your post to the TWC rep and he fixed it. He haven't heard of the problem
rdsport323
join:2001-05-28
Irvine, CA

rdsport323

Member

said by OpTiC :

Got the whole house DVR issue fixed and the problem

Glad it worked out for you.. I'm sure it had something to do with the rate code, or the equipment code. These boxes are so new, none of their promotion rate codes included them. Simple fix, to a long and arduous problem.

OpTiC
Premium Member
join:2014-03-08
West Covina, CA

OpTiC

Premium Member

I mentioned your post and that's it. The tech came to my house told me that it's my rate.
OpTiC

OpTiC to rdsport323

Premium Member

to rdsport323
Signature Home customers can get only one Enhanced DVR box and the second box the customers get is the regular 2 tuner dvr.
rdsport323
join:2001-05-28
Irvine, CA

rdsport323

Member

said by OpTiC :

Signature Home customers can get only one Enhanced DVR box and the second box the customers get is the regular 2 tuner dvr.

You have Signature Home? I don't. I don't even know what makes it so appealing. It is $50 more than any of the other packages.

OpTiC
Premium Member
join:2014-03-08
West Covina, CA

OpTiC

Premium Member

I don't have it but that's what I have been told by a Signature Home certified tech.
OpTiC

OpTiC to rdsport323

Premium Member

to rdsport323
I have everything high end except for internet. I have Ultimate 200 former extreme internet. I pretty much pay $100 extra for another standard DVR and upgrade to ultimate 300. I can do that with my regular package for $30 more without Signature Home support.

antdude
Matrix Ant
Premium Member
join:2001-03-25
US

antdude

Premium Member

said by OpTiC :

I have everything high end except for internet. I have Ultimate 200 former extreme internet. I pretty much pay $100 extra for another standard DVR and upgrade to ultimate 300. I can do that with my regular package for $30 more without Signature Home support.

Is that regular or promotional price?

OpTiC
Premium Member
join:2014-03-08
West Covina, CA

1 recommendation

OpTiC

Premium Member

promo
rdsport323
join:2001-05-28
Irvine, CA

1 recommendation

rdsport323

Member

My bill is a little over $200.. I feel like I'm getting ripped off.. ugh.

OpTiC
Premium Member
join:2014-03-08
West Covina, CA

OpTiC

Premium Member

I pay $150.98 for The Best Triple Play with equipment and Variety Pass Plus. If I am a new customer I would pay $190 for the same services.
flyingout
join:2002-01-30
Orange, CA

flyingout to Leedogg

Member

to Leedogg
said by Leedogg:

Does these new 6 tuner DVRs still do Picture in Picture?

No. Not for me anyway.

I've only had the box for a day but PIP didn't work when I tried it this evening.

antdude
Matrix Ant
Premium Member
join:2001-03-25
US

antdude to OpTiC

Premium Member

to OpTiC
said by OpTiC :

promo

Ah. I wonder how much it will be after the promotion ends.

OpTiC
Premium Member
join:2014-03-08
West Covina, CA

1 recommendation

OpTiC

Premium Member

After 10/25/14 it's $40 extra
OpTiC

OpTiC to rdsport323

Premium Member

to rdsport323
Now experiencing a few glitches with the 6 tuner dvr
rdsport323
join:2001-05-28
Irvine, CA

rdsport323

Member

said by OpTiC :

Now experiencing a few glitches with the 6 tuner dvr

what glitches? mine has been so good so far from what I can tell.

OpTiC
Premium Member
join:2014-03-08
West Covina, CA

OpTiC

Premium Member

Now sometimes it couldn't schedule a series recording.

DocDrew
How can I help?
Premium Member
join:2009-01-28
SoCal
Ubee E31U2V1
Technicolor TC4400
Linksys EA6900

DocDrew

Premium Member

said by OpTiC :

Now sometimes it couldn't schedule a series recording.

What error message did it give you? What shows were you trying to schedule a recording of?

OpTiC
Premium Member
join:2014-03-08
West Covina, CA

OpTiC

Premium Member

It didn't give me an option to schedule a series recording.

DocDrew
How can I help?
Premium Member
join:2009-01-28
SoCal
Ubee E31U2V1
Technicolor TC4400
Linksys EA6900

DocDrew

Premium Member

said by OpTiC :

It didn't give me an option to schedule a series recording.

What exactly was the show called? Maybe it's not listed as a series.

OpTiC
Premium Member
join:2014-03-08
West Covina, CA

OpTiC

Premium Member

The show is called Family Guy. It plays most Sundays at 9:00pm on Fox.