Hi, After 3 stops with the TekSavvy technical service and without success, I am trying here:
First my config: Modem router TP-LINK W8961ND + TEk Talk HT502.
My problem is the following, I can't receive phone calls (no ringtones)! The strange thing is that when I reboot the tektalk, I can usually receive calls (I tried with my cell to call the tektalk)...
only for few minutes, then some bad mojo happens and the tektalk can't receive anymore call... Until I reboot it. I am pretty sure it is the HT502 fault, because I don't have to reboot my router or my computer to make it work again.
I tried many things; opening the ports, factory reboots, entered the tech Savvy Configuration on their website for line one... but no success and I am beginning to be really frustrated by this little box. I even bought a magic jack go to get a second working line
and which worked like a charm the first time I plugged it. The thing is that my tek savvy phone number is linked with so many things that I still want to keep it, so this Tek box HAS TO WORK!!... any ideas???