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[DSL] third party modem possible?The modem / router Frontier gave us is junk, always disconnecting, latency, dhcp failing etc. I bought a TPLink TD-W8980 modem / router. Frontier's tech support refuses to help with third party modems, which is fine, I've been doing this long enough I pretty much know "whats what". Vpi / Vci is 0/35, I put in pppoe username and password. Disabled IGMP Proxy and cloned MAC address from the Frontier Modem to the TPLink. I'm still not getting an IP from Frontier. In the logs of the TPLink I keep seeing "Timeout waiting for PADO packet"
Anyone have any ideas? |
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HankSearching for a new Frontier Premium Member join:2002-05-21 Burlington, WV |
Hank
Premium Member
2014-Oct-4 5:51 pm
Not sure why you are cloning the MAC address, absolutely no need to as Frontier does not use the MAC address. Just set the modem us for PPPoE with your user name and password, don't worry about the other stuff. |
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yea, but cloning the MAC isnt going to stop it from receiving an IP. I had tried just doing VPI / VCI and Username and Password and it still didnt work. the default VPI / VCI in the TPLink do not match the settings in the Frontier Modem or I'd have left them alone |
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jazneo join:2014-08-25 Hazel Green, WI |
to donrtowery
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HankSearching for a new Frontier Premium Member join:2002-05-21 Burlington, WV ARRIS NVG443B Ubiquiti NanoStation loco M2
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to donrtowery
Agree, the VPI/VCI must be what is required by Frontier, as does the user name and password. The MAC cloning is not required. You must be missing something else. Have you put the furnished modem back online to see if it still pulls an IP. You don't by chance have a static IP address supplied by Frontier? If so you have to use that IP. |
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Yea, I'm running on the furnished modem right now. No static IP, although I did try to plug in the last assigned IP and DNS just to see if I could get something going, but it did nothing. Its just not connecting to the ISP, I was thinking that maybe there was something Frontier needed to do on their end, but the tech support refuses to offer ANY assistance at all. |
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donrtowery |
to jazneo
what did you have to do in the settings to get it working? |
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jazneo join:2014-08-25 Hazel Green, WI |
jazneo
Member
2014-Oct-4 11:52 pm
i set in wizard setting then just type in my username and password for my account |
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I contacted TPLink's tech support, nice gal from Japan i think. WAYYY more helpful than anyone i've spoken to at Frontier. We checked some settings and ran some tests. She came to the conclusion that my VPI / VCI settings are incorrect, which is strange considering I pulled them from the modem that Frontier supplied me. I'm showing VPI = 0 and VCI = 35
Does anyone have any different VPI / VCI settings for Frontier? |
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donrtowery |
Alternatively, my Frontier supplied modem has a setting 'Service Category' which is set to "UBR without PCR". The TPLink modem does not have that option, it just has "UBR" |
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jazneo join:2014-08-25 Hazel Green, WI |
jazneo
Member
2014-Oct-5 2:20 am
vpi = 0 and vci =35 is only setting work with frontier |
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to donrtowery
I had the same issue here with my own modem. I switched to PPoA and it syncs up. Could never get PPoE to work. |
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HankSearching for a new Frontier Premium Member join:2002-05-21 Burlington, WV
1 recommendation |
Hank
Premium Member
2014-Oct-5 10:37 am
Good thought landrover. I am also wondering if he is trying to set this router up for IPv6, if so Frontier does not support IPv6. |
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to donrtowery
If I remember, right under the UBR setting you can set the PCR frames/second to zero which has the same effect. |
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